Kingsmill Resort

The 2 bedroom condo is perfect for a family of four, had 2 bathrooms and a room just for the kids away from our bed and bathroom so made getting them to sleep and then enjoying the rest of our night a breeze. The buffet breakfast was wonderful and late lunch at The Eagle was great when we first arrived. The walking paths, playgrounds and beautiful sights around the campus made for great outdoor activities in the mornings. My only caution would be that the 4pm check in time felt really late and even calling ahead didn't really help make it earlier. The resort is only ten minutes away from Busch Gardens so our daily drive over and back wasn't bad unless parking was having issues (happened one of our 3 days). Will definitely be back!

So disappointed with our room. It smelled of mold and mildew, the tv’s were not working properly, and the patio door screens weren’t even attached, just resting on some patio furniture. For the price we paid for our celebratory weekend, I would’ve expected a better room experience, certainly one without a horrible mildew smell that gave us headaches.

We stayed at this hotel for a birthday celebration. Rooms were small, outdated, dirty, and for two nights 850.00 was not worth it. Lamps did not have light bulbs, had to call for ice to be delivered, phone was not working, and beware, there is no resort hotel. You stay in quads on the grounds. Some OK size and some you can't walk it in. We got a kingsize bed and it was a small room. 2 nights was long enough. Bathrooms were outdated with sink and no vanity. Positive note, staff was friendly. Pet rooms add 75.00 a night for the pet. Not what I thought and should have researched more.

The resort is nice but feels tired and old. I was shocked at how plain the rooms were for the amount of $ we paid. It felt lower quality tgan Holiday Inn. You can tell that this used to be a luxury resort back in the day but sadly it isn’t any longer. We had a 2 bedroom condo and it is NOT a condo. It’s a 1 bedroom apartment with a connecting hotel room. The connecting room smelled musty, had a noisy fridge and a door going outside. Which is not how it was advertised. The service wasn’t too bad but I expected better. We really liked the marina and the gym, but the rest was lacking.

Overall we enjoyed our stay. I wish we had the time to partake in more of the amenities. Next time we will try the spa and pool. Love the location. Minutes from Busch Gardens. The room was decent. No microwave. You have to get a condo for that. The beds were comfortable. We did have an issue with our first room's fridge not working, but we were quickly accommodated and given a new room and free breakfast vouchers. Both rooms had a balcony with a beautiful view. At breakfast our waitress Alexia was amazing. She was quick and attentive and always smiling. She had a glow about her. Definitely the nicest way to start our day. The kitchen staff was also really helpful and friendly. Side note. PLEASE get the nice lady who makes the omelets a new set of pans! The pans are very bent and uneven. I watched it slide off the burner and almost burn her several times. She still had a positive demeanor though but I felt so bad for her, trying to work like that. The food she made was amazing regardless. Id stay again, even if just for the staff. They are the 5th star in this review. Thank you.

Booked a two bedroom suite with this hotel for what was supposed to be an upscale thanksgiving celebration and wish I’d just gone somewhere else. First the room was nearly $800 for one night. I can tell that this place was the place to be ….20 years ago. Though spacious, the rooms are terribly outdated. The sink was cracked, old toilets, visibly patched tile and scratched kitchen cabinets. To top it off breakfast is not included and starts at about $23 per person. At this price point I expected so much more from this hotel. Especially considering the competition and pricing of nearby hotels where $800 would’ve paid for two rooms for 2-3 nights.

We stayed the weekend at The Estate at Kings Mill for my wife’s 60th Birthday with some of our closest friends. Danielle made sure our booking, catering, and accommodation details were completely to our liking. The house was beautiful, immaculate, and had amazing views from every room in the house. The house manager, Sunni, was incredibly pleasant and did everything possible to ensure we had a wonderful stay. The executive chef ‘s (Tony Friday) meals were exquisitely delicious. His friendly personality and demeanor created the perfect atmosphere for every meal. The rest of the staff were pleasant and made sure our stay was memorable. We had requested James to be our chauffeur and he kept us safe and on schedule with a pleasant smile and professional demeanor the entire stay. The spa, club house, golf course are top rate and the staff at each are friendly, pleasant and accommodating. We could not have made a better choice!

Off-season stay, but resort was amazing as always. Just starting to decorate for Christmas. Staff was amazing. Our riverfront condo which we've booked previously was equally amazing. Peaceful, spacious, great amenities, and view.

For the price we paid, there was no soap in the shower container it was empty but we didnt find out til we were in the shower, chips in the tub (looks like it was just painted), 2 paper cups for coffee, we could here walking around from the room above us, doors slamming as well. As an addition. Walking around the room you could feel holes/divets under the carpet. The safe did not work, there were no bottles of water (mid tier hotels even provide this). Want to make sure this doesnt seem like a complain post... towels were plentiful and nice and the food was great along with the drinks. We got a "river view room" which was nice to look over and the property and food/drink was nice. But this is far from being a "resort".

The resort is very nice but the rooms are dated and the service is not where it should be for the cost of the resort. Don’t go when there is a wedding planned. The spa didn’t have any openings for services