Sari Pacific Jakarta, Autograph Collection

Kind staffs and safety are good.

I stayed for 5-nights at the Sari Pacific hotel for business. I did enjoy my stay here overall, but definitely not a perfect five (I'd say more towards 4.5) due to certain aspects which I'm going to explain on my detailed review below: 1) Location: Undoubtly unbeatable. Plenty of stuff going on around the area especially if you're into shopping and culinary. Sightseeing also possible as this place is close to the National Monument, Presidential Palace, and close enough to various office buildings which is a suitable hub if you have plenty of business meetings in Central Jakarta. The only caveat is the neverending MRT corridor project along Thamrin road which is still happening which cause noise as well traffic because the construction blocked some of the main road lanes. More on noise later. 2) Lobby and Reception: The lobby area is big, plenty of place for seating which is very convenient especially if you're waiting someone or taxi. I do like the interrior which is dominated with gold color and they maintain the timeless design with a bit of modern touch. The front desk staffs were very nice and welcoming, explaining about the hotel amenities including the gym which is still under refurbishment so they made a contract with a third-party gym in the next building to accommodate hotel guests. Concierge staffs also very helpful delivering my stuff to the room. Overall, check-in experience was quiet pleasant. 3) Room: No upgrade offered, but the standard room is spacious enough. Room is spotless clean, smells nice, and again dominated with gold color which made the design very classy. Both couch and bed are clean and comfortable. There is also a decent size of working desk. Awesome WiFi speed that cross more than 100mbps most of the time. The bathroom has decent size although I'm not a fan of shower-tub combo. If you staying with someone else and need privacy, the transparent glass has privacy curtain. Water pressure surprisingly strong, filling the bathtub in less than 10 minutes. Shower water pressure also very nice although I'm a bit struggling with my height because the ceiling is too low. However, that is not my real complain. My real complain which I think the management needs to pay attention is the noise isolation is very poor. As a hotel that facing the main road, they should do a better job blocking outside noise from traffic, construction, etc. I'm surprised that they did not include this aspect in the refurbishment plan. So light sleeper, be wary of this. 4) Fiesta Restaurant: Breakfast is served at the Fiesta restaurant in the lobby. It has decent space, but tables are filling up quickly during high occupation. The breakfast buffet has decent options to choose from. My favorite actually the legendary egg benedict. The local options like chicken porridge also good. Service from the staffs here are excellent. 5) Executive Lounge: The top floor mostly occupied by the executive lounge. The lounge is decent and you definitely feel it's old school charm. It can be super busy during the happy hours between 6-8pm where they served food and drinks. The foods are mostly local Indonesian and Japanese. The service from the staffs also excellent here. No complaint at all. 6) Sari Delicatessen: I spend lunch twice here, I think my favorite is Salmon Laksa. Good place to hang out, rain or shine. Big wall to wall glass, nice decor, great food, nice cake and bakery. Service is also top notch, I just hope they will fix their roof because it can be leaky during heavy rain. It was a pleasant stay overall and I do like to comeback again for another chance. Housekeeping service also very spot on, tidying my room, and refilling all amenities. However, it is not without fault, especially at the nightly rates that they have offered, they should work on improving the noise isolation, knowing that most of their rooms are facing the main road.

The location was good, with easy access to the train station and public bus. Overall, it was a good experience with the entire friendly team, including the reception, concierge, and restaurant staff. Good ambience. The location is not along the busy street.

The cup and the saucer in the room were not very clean, as there was a stain mark. It was probably not washed. The housekeeping team should be aware of it.