Quality Inn Kissimmee West - Lake Buena Vista South

Excellent staff in office

Floors had water damage and tiles were lifted. Shower was missing the drain cover and toilet had stains. Very dim lighting.

Buena ubicacion! Habitacion limpia y comoda

Too many people hanging out in parking lot at night. Didn't feel safe by myself

The toilet had problems flushing and it smelled really bad. There was black mold along the ceiling and wall. The TV stopped working after an hour. There were cockroaches one was even in the mini frig, we had to sleep with the lights on. We arrived late to the hotel so we did not have time to go elsewhere. When we left we told the two girls at the front desk of all of these problems. One of the girls was extremely rude rolling her eyes at us and would not give me her name. The pictures on line are false. There is no Quality in this place.

The hotel was nice.

La intalacion en estado deporable pero las habitacoones limpias

There was a strong, awful bleach smell in the room. Dirty walls and beds. Roaches in the room, I left at 1am and requested a refund and they refused it.

room smelled like roach spray… floors were not clean stained sheets . We booked for two nights but on night 1 we ended up booking another room elsewhere. People sitting outside drinking and smoking in the parking lot didn’t feel comfortable

The room smelled terrible and the pool I would not even swim in it was so dirty 😨