Regency inn and Suites

I hate to say this but this property should be shut down.

Staff was friendly snd very helpfyl and let us cheack in early was in town for a funeral

Dirty mold

Stay was ok

This was the filthiest place to stay.As we had a very late arrival (1 AM), the parking lot was very busy with obvious drug sales and prostitution.Each parking space was filled with people inside the vehicles doing god knows what.The entire place reeked like marijuana, including the lobby.When entering the lobby,I was greeted by another guest who was clearly part of the prostitution part of this facility,hickeys all over her neck(really methed up)and asking for a phone charger.The receptionist was nice,but before greeting me,was under the desk getting high.She advised my room had been cancelled but there was still an open room,although I had called earlier in the day to let them know we would be a late arrival.Some of the windows of the rooms are covered in foil.The interior smells like weed,cigarettes,and mold.The people staying there are obviously regulars/there for one specific reason, which made it very sketchy to even walk down the hall way to check out the room.The door to our room was off the hinges and the only way it closed was to lift it back into place.Two of the four of us females entered the room with our guns drawn to be sure no one was in there.The beds/carpet/bathroom had blood stains and other questionable bodily fluids all over them.We returned the key to the receptionist after beating on the door to get her attention as she laid on the reception couch partially topless.Did not offer a refund, acted like she had no clue what kind of place she was working for.

The young lady at the front desk was very pleasant and friendly. But it went downhill from there. There is a sign going into the building which says, "No Smoking within 20 feet of doorway " but, there is a receptacle for cigarette butts, as you walk in. The tile floor felt wet as we walked in and the carpeted hallway going to the rooms smelled damp. Entering room 126, there was graffiti on the wall. Walking into the bathroom, there were gnats everywhere. When we went to bed, the sheets felt damp, it was very unpleasant. The towels also felt damp. The view from our room was of a disgusting filthy unusable swimming pool. We left after a couple of hours and just headed home. They should really invest in dehumidifiers. I really wanted to ask for a refund, but didn't feel like arguing. I won't be staying there again.

This hotel should be taken off hotels.com. While waiting to check in to my room, a woman came up to the front desk. She complained that her “drugs, money, and wigs” had been stolen from her room. The receptionist did not even act phased by the fact that the woman stated she had drugs. The entire hotel smelled of marijuana, urine, and cigarette smoke. The bedding was stained and the room was not clean. Two men approached me in the hallway and asked me if I needed anything. I assume they meant drugs. I felt very unsafe, but I checked in to my room so late at night that I didn’t think I had any place else to go. This hotel should be shut down.

Terrible.I did not recommend this hotel. This place is selling drugs..Be careful because the price and the hotel pictures coy confused..I did not consider this place a hotel.This is a terrible place to stay in Pensacola..I can not this qualify this place.

Just a place to stay nothing extra no phone no coffee pot

Dirty, unsafe, and unsanitary hotel. The first room we were assigned was filthy and nasty, and had not been cleaned. There was dirty clothes, the bed was not made, and there was trash/ ashes in the room. I could smell marijuana, and cigarette smoke in the hallways. The people in the next room were yelling and arguing at 1:00 in the morning and there was no phone in the room to call the front desk. We couldn’t sleep the rest of the night, because we feared what could happen next.