The Saguaro Palm Springs

Hotel is run down. Really needs some new carpet in hallways. Bathrooms needs some updating and walls are thin and you can hear the loud neighbors all night long. Also, didn't appreciate the music being played past 9 pm every night. Pool area was pretty good though.

Every was perfect loved the room and facilities

Nothing

The staff is really nice, location is great, and bed was comfy.

My AC unit was covered with dust inside and out, which is a health issue. They did send someone to clean it, but I can’t believe that isn’t part of the routine cleaning. The food was bad, I got a salmon bagel and the bagel was untoasted. Pool was very dirty, trash everywhere, and the hallway carpet has seen better days.

The tacos

Run down and front desk staff was extremely rude

The pool was fun and the bloody mary at El Jefe was great!

This poor hotel has been run into the ground, the rooms are very dirty, there are piles of laundry everywhere, old carpet, doors that don't work. The housekeeping staff are doing their best but they appear terribly understaffed. The walls are paper thin and you can hear everything that happens from the room above and on each side. I wish we would have stayed elsewhere.

Staff were nice and helpful and the restaurant was nice

Problems from start to finish. Feel as though we got quite literally the worst room in the hotel. Paid extra for a pool view but a canopy was covering our view. We also had a massive wall where we were on the corner of the building blocking the view. We had a generator on our balcony which powered the AC. It was so loud, the AC stopped worked half way through the trip. Our room was not cleaned until we asked on day 3. Hotel was messy and dirty, the pool lounge chairs had rust all over them. We are young and like a good time, part of the reason we picked this hotel as it’s a party vibe, however the music started at 9am, which is crazy as presumably people staying at these hotels are out late and need to sleep. It was then followed by a pool party at 12 every day, we were just shocked how loud it was so early in the morning with insufficient sound proof doors. Even the staff said it was very loud ( still played the same volume 9am the next day. WiFi did not work and was so temperamental, ended up having to use my own date and I now have to pay for extra. Bathroom was dirty and there were fake eyelashes stuck to the carpet. No toilet roll restocked when we did get the room partially cleaned. Just so much wear and tear in the hotel, cracks in all the corners and did not feel like the holiday we paid for.