Extended Stay America Suites - Buffalo - Airport

Breakfast was extremely limited. I opted for two cups of coffee— which was good. Nothing else appealed. The shower did not work— no water. I have never seen such an omission in a hotel room. I won’t return.

The tub was filthy hair all over in the shower.

So this hotel is by the airport so that means you will hear noise at night , I didn’t mind . Good area no weird stuff going on . Don’t expect a 5 star hotel , it’s a afford spot to save money

Very nice

Very handy to the airport. All the conveniences were appreciated. Reception staff were helpful.

I was not pleased with the service. Our room key wouldn’t work, therefore we could only leave the room one at a time. We expressed the door was messed up and they made it an issue to move us to a different room. It should’ve never been a hassle, seeing how I was a paying customer and was inconvenienced. They treated me as if they were doing ME a favor when they finally moved us to another room. I’m not pleased at ALL.

Host that checked us in could understand very little of what we said or asked making questions hard to get answers. Smoke detector bad been removed from our room. Drag racing on the street outside after midnight. People yelling their conversation in the hallway at 1:00 in the morning. Airplanes landing every 15 minutes directly above the hotel. Did not get a wink of sleep the entire night.

Only took 3 rooms to get an acceptable room that door didn't break at hinge , bed was smaller in 2nd room than we booked and third room they just cleaned for us which was great of them, desk clerk tried but ! Also come to find out that there is no airport shuttle service and long term parking is extra!! Which we call Extended Stay about before booking and was assured that these services were available but is not! And Expedia did not list on the booking either. All in all room is adequate.

Place smelled like curry NASTY

Small room kitchen was good which reduced total room