The Royal Sonesta Portland Downtown

The room was fantastic. I was looking for something funky, and it was exactly that. The bed was incredible — I haven’t slept through an entire night in about 15 years, and during my stay, I didn’t wake up once. Each night before falling asleep, I binged the Food Network, which was such a treat since I don’t have cable at home. It became something I genuinely looked forward to at the end of the day. Even the shampoo and conditioner smelled amazing. I’ve honestly disliked the toiletries in almost every other hotel I’ve stayed at, so that really stood out to me.

Unfortunately, the restaurant experience was disappointing. Breakfast was wonderful, but dinner was another story. I dined there twice during my stay, and there appeared to be only one server who was clearly overwhelmed. Service was slow, it was difficult to get his attention, and during my second visit I never received water. My meal also came out burnt after about a 45-minute wait. At that point, I didn’t want to send it back, so I took it to my room and picked around the burnt parts. If I stay at the hotel again, I’m sorry to say I likely wouldn’t return to the restaurant. I also initially paid for my stay through Booking.com, but was accidentally charged a second time by the hotel. While it took a bit of time to sort out, the hotel did process the refund promptly once the issue was identified.

Very quiet and clean. Tons of extras in the room.

The A/C wasn’t the best and parking is way too expensive.

Fun environment, really nice staff, great location

The bed was a bit uncomfortable. Also could tell some of the details could use some work (faucet in bathroom was swirling around, light bulbs out on lamps, just a pretty present feeling of “meh” about little things). Could be way worse, I’d totally stay here again. But just passing along feedback.

Die King-Suite war mit Abstand das größte Zinmer auf unserer USA-Reise, ganz tolles Zimmer in mutigen Farben und Tapeten, mal was anderes und wird uns sicher in Erinnerung bleiben

no evening dinner or bar

Please do not stay here. We showed up at midnight exhausted and the man at the front desk gave us the worst customer service I’ve ever experienced in my whole life. We had a problem with our credit card that was completely their fault, that we ended up getting fixed and the gentleman at the front desk yelled over my fiancé and made her cry. After spending over $400 the best they could do after making her bawl her eyes out was take care of our $40 destination fee. The table in the room still had food crumbs, we weren’t told that we had free parking which we ended up spending over $100 for the two days we there, didn’t tell us about the restaurant credit and the shower sounded like a engine motor. Seriously, please do not stay here.

Great location and nice big room

Breakfast was a bit poor

The decor and theme of the hotel was really fun ~ We utilized off site parking and it worked out fine just a few blocks away from hotel, $10 per over night versus 60 for valet at the hotel~ We were walking distance *(1/2 mile) from the Crystal Ballroom ~

Everything was perfect for us.