The Royal Sonesta Portland Downtown

Parking valet was great.

This was not our first stay. We requested an upper floor to avoid street noise. We were placed on the 3rd floor above the light rail. This is a 10 floor hotel. I expect better treatment for a repet guest.

Reasonably priced breakfast and good, clean room. Nice sitting area in the lobby and easily walkable location, close to trains as well. Would stay here again.

地理位置离会议地点很近

前台有位小哥服务特别差。我凌晨CHECK out 的时候不给我打印发票，理由是，这一天还没有结束，太早了，态度极其恶劣，并且污蔑我说他““stupid””，我根本就没说这个词，他自己杜撰，结果他还以此为理由朝我发飙，前台可以调取监控还原事实，我如果不是着急赶飞机就报警了。他之前答应我上午晚一些让我朋友来打印发票，我把他的许诺录音发给我朋友，结果朋友来了，拿着录音播放给他，他又违约不给打印住宿发票。经过几天booking联系，才由booking转交我发票。国内外出差这么多，从未遇到过这种事情，服务这么差的前台也是第一次。 早餐非常一般，鸡蛋、培根、土豆块。那味道让人“难忘啊”。建议不要预定早餐，随便整点啥都比在这里吃好。

I liked that it was under 150$

How rude and impatient the hotel receptionist was! Kept sighing angrily and making me feel as if he had no time for me to figure out why my card was not working on their machine. He was a younger gentleman and I truly feel, he should lose his job there, because if you can't display simple customer service skills-this is not the job for you!!! On top of that, as soon as we arrived on the 6th floor via the elevator a rather pungent smell hit me pretty hars in the face and our suite itself smelt off, and very unpleasant. Buyer beware.

Wir hatten eine Suite in der 10. Etage. Das Zimmer war geräumig, sauber und war mit allem ausgestattet was man braucht. Das Personal von Rezeption bis zum Reinigspersonal war sehr nett und zuvorkommend.

Die Lage ist leider nicht optimal, was wahrscheinlich an den leerstehenden Häusern liegt. Alleine auf der Straße laufen, war eine große Herausforderung/Überwindung auf Grund der vielen Obdachlosen.

Fun, funky hotel

All the crazy homeless right outside

Staff was friendly and informative. Valet parking was quick and convenient. The entire place was clean and smelled pleasant. The bed was comfortable and we had more than enough room. The location was great for the activities we had planned.

The toilet was really low. The breakfast did not go as planned. There was a tour group of 40+ people in front of us. They took all the food and it took the kitchen an extra 30 minutes to bring out fruit and scrambled eggs.