Alexander Hotel

Overall it is very good. They just need more elevators

Was very friendly and super clean smells amazing!

Stay was good . View was semi beautiful! . Next construction is going on . No sounds but but blocks the view . One of the master bathroom was not draining water during shower , also no exhausts in restrooms for such small bathroom. Other than this , we liked the place.

Customer service wasn’t the best waited 45 mins after check in time then wasn’t properly informed of any hotel details felt whooshed away after waiting so long for my keys. Valet was terrible. Hotel appt was beautiful and great views of the beach.

The penthouse was not up to a standard we expected I caught my toe nail on the flooring and it took some of my nail off which has now cracked and removed half my nail I have pictures of the floor and my nail There was no bedding for the sleeper sofa we had to go down the reception twice to request We were given some very unpleasant sheets and a thin blanket not really a blanket more of a throw but were told pillows would follow about an hour later they did bring pillows and a blanket but thankfully we had some blankets and pillows in our car my husband walked down and got but there should have been in the unit and after the first request 2 hours later they were not delivered and we had to ask yet again!

We rented a 2 bed 2 bath apartment. When we arrived the apartment was dirty and the sofas were dirty and full of stains. The staff was not helpful and Expedia did nothing to help.

Excellent

We loved that it was right on the beach! One downside was supplies in our room were very limited. They wouldn’t allow you to bring pool towels to your room but every day they ran out of pool towels later in the afternoon.

Beautiful place,’perfect location! Love the pools and the beach is right there!

There was NO A/C. The 2 nights that we stayed the thermostat never went under 85 degrees. When we tried talking to the front staff they quickly blew us of as if we were bothering them. ABSOLUTELY NO SYMPATHY. No compensation No fans not a thing.