Alexander Hotel

I've stayed here 3 times in the past three years the accommodations went down each time. I will no longer stay here. The room this time was dirty and things weren't in good condition. The furniture was old and worn the bathroom was dirty. The first time i was pleased the last two times progressively got worse. I am not used to staying in such conditions.

the rooms does not get cleaned, we could not get towels for shower, whatever they lift the first day we used for three days. I asked the house keeper for towels, she would not give us towels stating we have to go to the front desk and make a request. no phone in the room to call the front desk. The room needs major renovation. Parking is super expensive $50 per night.

There was smoke coming out of the vent The whole time and the hotel wouldn’t do anything about it and my daughter was pregnant. The floor was broken in parts in my room. It was a terrible experience. They should never had rented it.

Super expensive the night no room service, elevators take a very long time and the mattress was horrible

Booked a 2 bedroom partial oceanview. The room was rundown, mold in the bathrooms, broken furniture, musky smell. The kitchen was greasey and dirty. We had to pay an ectra $700 to "upgrade" to the penthouse b/c conveniently thats what was available. That room had an amazing view but that's about all. We had to go buy our own washclothes and towels. The kitchen was disgusting and had a foul odor. The utensils were dirty, dishwasher didnt work. We had 9 people in our group. Security was at each entrance which initially was appreciated. Made ke feel a bit safer. But, we used the towels at the pool, naturally and tried to go back to our room to change and we were forced to return the towels at the pool and go up to the room, on the 17th floor, wet and cold. The hotel felt like a freezer. It was unbearably cold walkong through the main areas. My husbands shirt got wet at the pool, security would not allow him in the building until he put it on. The hottub and pool were probably the highlight of our stay. They were clean and well maintained. With all the options in Miami, i would never stay here again and i dont not recommend this Hotel. Oh and they never mentioned until our arrival that the fee for parking is $175 for the week! They tell you you can look for street parking but it is non-existent on that section of the beach. Never again!!

The property is in need of an upgrade, the rooms are dated, need repairs and upgrades.. The location is excellent and directly located beside an inexpensive parking lot.. The beach and pools area was very good

We had a beautiful stay. Gorgeous hotel, spacious room. Really enjoyed the pool and jacuzzis.

Excellent service beautiful and clean