Comfort Inn Cleveland Airport

If you're looking for something cheap and close to the airport, this may work. If you're looking for nice, friendly, well staffed, this is not it.

Hotel is OK. You get what ya pay for. Note, even thou says pet friendly, there is an extra fee

Goood

Hotels.com stole money from my account and would not return it. Comfort Inn Cleveland would not answer the phone for a period of 6 hours. These are fraudulent companys. Run away!

Looked great was clean, only complaint would be the pillows to soft for my liking.

Terrible choices at for the continental breakfast… Only fruit available was soft apples

Do NOT stay at this hotel. It was absolutely disgusting and very rundown. The experience was awful. We booked this hotel online and paid in full on the way there, which was a HUGE mistake. I had my two children with me. We reached the hotel, and it smelled awful in the parking lot like sour feces. The pool had green water with 5 foot high weeds growing out of the center of it. We walked inside the hotel, and the ladies’ room was disgusting and garbage everywhere. There are people walking in the parking lot and in the lobby without shoes on and outside pushing shopping carts. No one speaks English. It was very sketchy. The front desk clerk does nothing but check you in. If you have a problem, you have to call “Neil” the manager that is not on site. He is rude and disrespectful. We asked for our money back so that we could go elsewhere, and he flat out refused. We told him that we didn’t feel safe and that his hotel was not up to standards in terms of cleanliness. He would not provide a refund for that night, but would supposedly provide one for the two other nights that we were supposed to stay. It was late, we had no choice but to stay. We had to be up early and my pockets aren’t without limits. Big mistake. Rooms smell like weed, blankets are stained, dead bugs on the floor, ceilings caving in above the shower, hair on the floors, air fresheners taped into the corners of the elevators and lobby. He did not provide a refund and I am contesting. Gross ANYWHERE but here.

The room was clean and the hotel was quiet, except for the toilet that kept running for 10 seconds every 5 minutes (good luck if you get put into room 112). People were also vaping in the hotel, as there was a very strong odor of it whenever I used the bathroom and going out into the hallway. Great hot breakfast.

The rooms were fine, but the rest of the hotel was either under construction....or just out of commission. This place is fine if you just need a place to stay for a night, but I wouldn't stay here more than that.

Terrible