Courtyard by Marriott Fishkill

The staff was excellent

Tyler, the manager and at the front desk, was wonderful! Very helpful and super friendly! Loved working with him and talking to him, whenever he was on staff.

Because I went in late January, obviously, everything was cold outside, and my room was, too. My heater took forever to get to a decent temp and often blew cold air, so I had to cover up using extra blankets, even when sitting on the couch. But I always run cold, so it takes me a long time to get thermostats to a warm enough level for me. Also, the room just felt a bit cramped, like everything was too stuffed in there, with not enough space to walk around the furniture. But it's still very nice, regardless.

They could not find my booking and got agressive with me rather than trying to resolve it. They ended up telling me to cancel it and leave the propeorty--but then charged me anyway. It was the worse travel experience I have ever had.

The service was horrible--agressive and hostile.

TV did not work well either night. Breakfast starts too late for travelers. I evidently signed up for breakfast even though I had no intention to sign up for it.