The Balmoral Hotel

Staff very friendly and give a personal touch to your stay.

Bar Prince Breakfast had few clichés with orders re time management but food was plentiful and lots of choice.

LOVE this hotel … the staff are friendly, professional, and smile with style … we’ll definitely come back … perfect location

This hotel was the first part of a work function in Scotland. I was able to take my wife. It is a tremendous hotel. It has to be in the top 1% of global locations, if there are such stats. Perfectly situated. The food was fantastic for our events, the rooms a nice size, clean, and a great buzz in the hotel. A perfect city hotel. The staff is engaged and truly top of craft. A pre dinner drink in the scotch bar is highly reccomended. The bell hops gave us great tips on neighborhoods to explore.

Enjoyed an excellent overnight stay at a choice Edinburgh location Very efficient check-in. The room was super comfortable and quiet (inward facing) with all amenities as one would expect form a RF hotel -quality furniture, fittings, bed linen and towels. The combination buffet and cooked breakfast was superb and a great start to the day. Also enjoyed afternoon tea with excellent savouries, sandwiches, scones and pastries. The team running the venue were attentive and contributed to a very happy experience. Highly recommended!

Beautiful hotel and an enjoyable stay overall, but the experience was soured by a genuine internal billing mistake that was handled poorly. Five people were copied into the email chain before the account had been properly reconciled, which was embarrassing and unnecessary from a guest’s perspective. The issue was eventually explained, but only after confusing communication that left me to untangle a problem that should have been resolved internally before any payment chase was sent. As regular guests who spend significant amounts when we stay, this has genuinely made us think twice about returning. In the luxury hotel market there are simply too many strong alternatives for service at this level to fall short in this way.

We returned to The Balmoral for our anniversary. It was a lovely dinner . The service was exceptional. Our waiter, James, was superb. The food flavours were delightful.

A luxurious hotel with an excellent location - this is reflected in the price which is at the top end of the spectrum. The room was very large and felt even bigger than it was! The staff were very friendly and helpful.

I liked everything.

We had a wonderful afternoon tea at Palm court at the Balmoral yesterday (have been lucky to have been before!) … the service by all of the staff was wonderful and the surroundings luxe and a harp player too ! Would highly recommend!