Fairfield Inn & Suites Kansas City Liberty

The staff was very accommodating, polite, the amenities enjoyable, and the location perfect for us.

We had to ask for more toiletries and towels.

Easy access to highway. Quiet and clean.

I was extremely disappointed with my recent stay at this property. The room was significantly overpriced given its condition and the overall experience fell well below the standards I expect from a Marriott-branded hotel. Upon arrival, we were not greeted— the man at the front desk made us feel like we were an inconvenience rather than valued guests. As we made our way to the room, we noticed wallpaper peeling off the hallway walls, which immediately raised concerns about the property’s upkeep. When we entered our room, the first thing that stood out was a chair covered in large, unsightly stains. Later that evening, after returning from dinner, I discovered serious maintenance issues in the bathroom. Water was leaking from around the faucet where it connected to the wall, and when I attempted to pull the diverter for the shower, the entire faucet detached. The shower curtain was ripped, and the lack of transition trim between the bedroom and bathroom created a safety hazard. Even my 13-year-old child expressed concern upon entering, remarking, “I hope we don’t get bed bugs.” Overall, this property did not reflect the quality or care associated with the Marriott name. The condition of the room and the dismissive customer service were unacceptable. I expected far better and left feeling frustrated and disappointed.

No TV service. Room is dated. Bathroom too small. No glass in bathroom. We will NOT stay here again!

Don’t bother- better choices nearby if you want that area. It needs a complete update as rooms are dated and smelled. The bed was awful and bathroom teeny tiny. We didn’t try the breakfast so can’t comment on that. ———————————————————————-

They were able to accommodate a late reservation. The entire staff was helpful and friendly. The building could use some TLC as the furnishings are dated. But overall, we would stay again.

N/A

Hotel is outdated. Bathroom area other than having a shower/ tub was like a being in a airline bathroom. No vanity and small sink in a corner not even facing the mirror.

Facility itsrlf was clean and in a safe area. Bathroom was terribly small. I kept hitting my foot with the door when opening because there was not enough toom to move away from the door.

Clean and nice. 2 queen room was comfortable and quiet. Pleasant surprise to see the continental breakfast included eggs, sausage, biscuits & gray! The property itself is going through some exterior maintenance and the wall paper of the interior halls needed some updates. All in all a pleasant stay. Also, Robert, the front desk attendant was very personable, pleasant and very helpful. The attendant that took care of the breakfast Saturday and Sunday was extremely pleasant, cheerful, very responsive and very welcoming. I didn't catch her name, but she was a gem!