Best Western Bloomington Edina - Minneapolis

The location

While the check-in staff was pleasant and accommodating, our stay was highly disappointing. We were initially assigned a room that smelled strongly of cigarette smoke. After requesting a change, we were moved to a second room that had a sliding glass door was locked and missing its handle, leaving a large hole exposed to the exterior. The glass was also quite dirty. The hallway carpet was dirty, and in the bathroom, we found a large piece of toilet paper that hadn't been flushed. Throughout the night, we felt unsettled and unable to sleep due to excessive noise. Every time a neighboring door closed, our own door would shake. The breakfast was the only acceptable part of the experience. The staff is very available, friendly and nice. Overall I did not feel safe during my stay and will not be returning

Location and reasonable price.

They did not clean our room at all

There was breakfast and a pool there. The rooms were decent and comfortable. It was less than ten minutes away from the Mall of America.

It kind of was old looking, I feel it can be upgraded more. The toilets did not flush the best,

Comfy beds and good breakfast

Pool was cold and small