Comfort Suites Stevens Point

This was the worst stay I have ever had at a hotel. The majority of the staff, particularly the woman who appeared in charge, were un organized and did not know what they were doing. Most of the time that we saw them they were loitering in the lobby or out smoking weed in their car which was parked in the drop off area for two days. Though they are under construction, the hallways, elevator, and rooms were not cleaned. We were initially put in a room that did have the beds made, the water to the toilet was shut off, and the door did not even latch led alone lock. We were moved to another room that was a little cleaner but again the lock did not work properly. Things such as continental breakfast, coffee, and the pool were absent or closed. If I had read the reviews on google I would have known that whomever is in charge does not and has not cared to fix any of these issues for some time.

Tub was filthy. Bathroom baseboards missing. Valence on window covered in dust. Stain on sheets. Light sheets only on beds, no blankets. Carpet not vacuumed, trash in dresser drawer. Towels only for 1 person, we had 2. Floor under bathroom counter not swept.

Overall not great stay. With mold in the air conditioner and the staff sitting out and ignoring a ringing phone

There were trash bags full of trash piled up in front of a couple doors. They also didn't have any maid service during the day.

Like easy check out in.. don't dislike.. one staff worker.. pool needed checked in as used towels were everywhere and no clean ones. Asked the frint desk as we checked in front r our bedding for the couch bed and was told bring them to us right away. Hour later I had the government back up and get it. Felt like the room had not been cleaned well or not used in a while.. dust was in the lamps and spots in the tables. Not sure if it had been vacuumed either.

Bathroom looked like it had not been cleaned. Soap dish and bathtub were dirty and someones hair all over. AC in part of the building did not work and impacted how cool the individual rooms got. Pool was also broken, again. When is breakfast coming back? On the other hand, the gentleman at the front desk was very polite and made efforts to make our stay as comfortable as he could, and allowed us to switch our room to one with a jacuzzi tub to make up for the missed hot tub and pool. Thank you to him for doing what he could.

Found the hotel to be dated. The AC didn’t work. Luckily it wasn’t a warm summer night or else it would have been unbearable. The furniture in the room was dirty. On more than one occasion in the morning two staff members we’re taking a smoke break right in front of the entrance while the front desk was left unattended. We will not be returning.

The bathroom toliet had piss all over it and didnt look like it was clean.

Everything was excellent. My only complaint is that the tub was slippery

The staff was very friendly the ac didn’t work in the room it was hot like a sauna had to open the window and it gave you somewhat of a breeze if you crack the front door to your room we stayed here two nights and I would not stay here again had to go to the front desk and ask for toilet paper room had none