Hotel Puerto Mexico

Ugly

Very good location while traveling by bus and making connections by air. Lots of options for public transportation. Good restaurant-bar next door. Neat little hotel with many budget options but could use a night light and cell phone chargers closer to bed.

no toilet paper, no hot water, no towel, noise,

You shouldn’t list this place

We arrived and the place is in mass construction. The constant banging, the workers blaring music in the halls, the constant grinding and sawing noises I couldn’t even step out of my room. Without the tv on we can still hear it from 730am until 9pm still going. Our room had no hot water. We were charged more money than reserved online. The air only works in the rooms so you get hit with a wave of heat the moment you step out of your room. By the time you get downstairs from the elevator your soaked in sweat. I tried asking for help in these many issues just to get told “we are doing our best.” Nothing like the add. There were drunk People out screaming and laughing in the courtyard until 430 am that you can hear as if you’re right there. Everything is triple the price on the property. Many unfinished rooms have doors open with no balcony safety rails you can just walk right out and fall 8 stories. Very unsafe if a kid went wandering! Cords everywhere high tripping hazard! Left out all night with construction trash.

I was unable to check in. There was no staff anywhere. I rang the bell and waited 5 minutes, then rang again. No one showed up to check us in. Since the entrance was dirty and unsafe, I did not want to wait longer, so I had ro stay somewhere else.

You get what you pay for. The staff very nice and friendly, hotel clean and very close to the airport BUT do not expect any extras. We just needed a place to sleep near the airport so it was ok for what we needed. If you are going to stay more nights…. This is not the hotel for you.

The sidewalk at the street was run down. There was barely enough lighting. Therefore it didn't feel very safe. But the bed was comfortable and there was a hot shower.

Good service

Close to the airport; walking distance. I could have used better instructions than I was given at the airport, but that's not the fault of the hotel. Everyone at the hotel, bell boy, desk clerk, waiter were all wonderful. Very convenient and economical place to stay while catching an early morning flight at CDMX airport.