Red Roof Inn Buffalo - Niagara Airport

Staff were very friendly and helpful. Was in a great location with numerous restaurants and shopping nearby. King size bed was very comfortable and internet access was great. Very nice stay for the price!! I would certainly recommend!

I did not like the smell of the room, it didnt smell clean and was very small

Ice machine didn’t work, room chairs stacked up in breezeway, chair setting outside room, people loitering in office area, charging me $100 room deposit after checking in, toilet not working properly, bathroom sink had no hot water. Have stayed there 4 times,not again.

The motel was filthy, staff was terrible, unsanitary conditions, no clean linen, lack of staff, staff did not speak any English when you did find them, and they did not secure there mat in the main lobby after mopping and I had fallen. They did not even suggest I fill out an accident report or offer to accommodate my stay after staying several nights. They ask that my family not return (female manager). She stated that our family dog was urinating all over the property. That statement was untrue. The dog had one spot and one spot only to urinate. This is a FACT because the dog was on a leash when urinating and I would not let the dog urinate all over the property. She waited two weeks to say something finally “if that was the case”. She had personal problems that she disclosed to my family member and was upset when my family member chose not to befriend her due to what she disclosed. The staff should not be allowed to be at the front desk let alone a manager. She needs to take advantage of the company’s resources for dealing with her personal issues. The worst place that I ever stayed!!!

This hotel did the trick. My wife and I needed a budget minded place to stay for the night and also needed it to be clean and safe. The fact that it was quiet was a bonus as well.

Clean room.

Room was nice. Hopefully the ac unit brings down the temperature from 82°