Red Roof Inn Buffalo - Hamburg/ I-90

There was nothing good about the hotel...the location off the I-90 was the only thing that was good.

The staff was in training...the room was not clean...dirt and smug on the doors...floors were never clean...had to walk thru in my boots...the sheets were dirty...and to top it all off there were roaches crawling on my bed...I was so discussed I left the hotel...this place is for junkies and drugies...I will do my best to send everyone I know about this place not to stay...and even go in social media to drive business away....I did 3rd party booking, but the staff still refused to refund me my money...I don't know how the staff lives but this is unhealthy.

Nothing.

There were bugs on the bed. Stains on the bedding. The floor is coming up in spots. It was all disgusting.

Remove the cobwebs, update the whole room with a fresh coat of paint, and place guests on the other side. Away from the highway side of the hotel.

The smell is bad. The place is dirty

There was no breakfast only coffee.

bathroom in need of work in tub ceilings were dirty as someone sprayed something on them

Location

In disrepair Our door was not safe, as you could see all the way outside. The beds wee not clean. Only had hand towels and no shampoo in the dispenser. Also, no coffee maker in room.

Unclean, unprofessional staff, felt very unsafe. Broken windows, heater in room not working. Broken shampoo and conditioner dispensers in shower. No hand soap. Dirty handprints on walls. dead bugs on the floor. Very cold with the broken heater. Dog poop all over the parking lot and garbage in the stairways and parking areas. Left after one night, cancelled second night.

Nothing

The heat in my room didn’t work and the woman at the front desk wouldn’t give me a different room