Courtyard by Marriott Portland Tigard

Everything was great. The hotel was in a great location, modernized and very clean.

I feel compelled to complain about our check-in experience because it was so poor. The lady (I don't recall her name) was incredibly rude.

Clean and quiet. Private and quite accessible.

Clean, new, friendly staff.

Clean room and beautiful facilities. Play room was fun and the little side pond was nice and relaxing.

We didnt use any services except the gym and the treadmill in it was not operating properly. Room was clean when we arrived and check in was short.

Very clean

Difficult to find parking

I liked the room and the hotel in general. clean and the space was new. beds were ok, not the best, but good enough. Charging $6 for water in the hotel was a little much, but at least it was available.

I purchased the breakfast in advance. I had no idea that I would have only a few options (breakfast sandwich, breakfast burrito, yogurt, or bagel) to choose from, although there was a larger menu available. I also didn't know that service was limited or would be so slow (only one person working breakfast). It was off-putting for me, but then I had to sit there and listen to so many more awkward conversations between other guests and the person working in the restaurant. The guests were all getting upset by it. Literally everyone who came to the counter needed the blunt/terse explanation regarding the limited choices ("what you get" conversations) and I had to listed to everyone comment on how weird it was. The unintended consequences...probably are more important. I won't stay at the hotel again as a consequence. It was literally the most interaction I had with staff, and it didn't go well. Not necessarily about the staff, but the situation. Another consequence, I have learned my lesson and will probably never buy anything extra in advance again.

The fitness room

I was under the impression that there was a pool and free breakfast, that is what I had selected as filters and it said it was available. Upon arrival we were made aware the pool was taken out and they had put in a bistro that was not free.