Red Roof Inn Madison, WI

My reservation was canceled with no notification. We were only able to stay because someone didn’t show up and ended up spending double than what I booked for, for a smaller and dirtier room.

The dirtiest place I’ve ever stayed in. Room smelled like damp cigarettes. Debated whether or not to sleep in our car in the parking lot instead.

We drove a hot second to get to this hotel. When we got there and “checked in”. We were told that they canceled it. When they asked if I booked through Expedia right away said oh it’s canceled. Mind you Expedia knew nothing about it but the manager harry claims that he contacted them weeks ago due to a flood. I had no communication on the fact that my room was “Canceled” I think they were very unprofessional. When I contacted Expedia they pretty much told me they had no clue that it happened. I would never recommend staying here. Staff was very rude and did not care what so ever that they screwed us. Mind you they had at least three other groups that had the same issue who booked through Expedia

Check in was smooth. Walked into our room and was NOT. Impressed. Bed sheets looked dirty. Hair and mascara still on a pillow case. Once I took my shoes off and walked between the beds my feet stuck to the what is supposed to be carpet. The room needs a deep cleaning. Very old worn out mattress etc.

The door frame itself was loose, the floor boards are extremely damaged in the room, and when my husband plugged something into the electrical outlets on the night stand... it started chirping. The note left by the cleaning people to tell us the room had been cleaned before we areived, was old and staind. Would not recommend this facility.

The establishment is clean and quiet . The owners are really nice

I am grateful that Red Roof Inns still accept my well behaved dog, always on a lease, never left in the room alone.

This particular Red Roof should be AVOIDED AT ALL COSTS. The entire facility was in terrible disrepair nearly every door had its paint peeling off, several door handles were obviously broken. inside the room the AC worked but was as loud as a lawn mower, the grill was broken off exposing the AC coils directly and the resulting tray-like area was extremely dirty and stained from who knows what. there was no fire alarm in room but you could see where it had been broken off the wall. The king size bed was broken so that one side tilted down and threatened to roll whoever slept on that side off onto the floor, the mattress was completely worn out and instantly gave all the way to box spring anytime any weight was put on it. everything inside the room was stained or dirty except the shower stall (somehow). I also found out the place has a reputation among locals for drugs and prostitution. AVOID AVOID AVOID!

Bathroom had mold on the edge of the shower, it smelled like dirty feet which I believe what’s humidity (not sure about)..

Ac didn’t work. Room temperature was set to an extreme temperature which made it impossible warm to sleep. Bathroom light/fan was make noise when you put on the light. If you have trailer just forget coming here because I most impossible to park. I regret paying for this online before seeing the location because I would have go somewhere else.