Econo Lodge San Marcos University Area

Strange experience. When I went to check in, the manager said the room had been cancelled earlier in the week, due to a plumbing problem. Fortunately, a room was available, so we had a place to stay. But I wasn't told the reservation had been cancelled earlier. On top of that, they demanded a credit card payment, even though I had prepaid through Hotels.com. The manager said I had to contact Hotels.com for a refund. I asked why they wouldn't do that for us. Didn't they tell Hotels.com that it had been cancelled? Strange

Worst hotel ever

There was nothing that I liked about this property. The walls were dingy, the towels left in the room were dingy and hard, my dog has better towels at home. The AC kept shutting off all night causing the temperature to fluctuate the whole time. The blankets felt like curtains, and one of the bedframes made a loud sound when you'd sit down on it. The faucet water was almost in a slimy state and could have made someone sick. The walls did not keep the sound of passing traffic out. Would not recommend.

This is the nastiest, most disgusting hotel I have ever step foot in. I had checked in and sat in the room for less than 5 mins and went to the check out counter and demanded a refund and checked out of the hotel.

1st: they said our reservation was cancelled but we never got notification of this. They said they let expedia know, but we booked through hotels.com. 2nd: they said they did have rooms and would honor what our quoted rate was, which was a good thing. 3rd: room appeared clean, but the one pillow and bed looked like someone had laided down on it, the sheets and bedspreads had cigarette burn holes and the floor wasnt swept. 4th: the a/c dial to regulate the temp was broken. I had to use my fingernail to get the temp to turn colder. 5th: advertisement stated had a continental breakfast, but when I went down to get coffee, was told by the clerk they dont offer any. 6th: the clerk was sleeping when I came to get coffee and was back to sleep when we went to check out.

Overnight staff was excellent

Nothing

My stay was terrible oh the guy slender to my name and says he had to give a refund twice or five times yesterday because of my truck and because of the homeless people that hang around his property I have talked to a lawyer this morning and I am very very carefully sorry for this but the thing of it is he made me wait seven and a half hours before I could check in to talk to him after paying for my room online through y'all and then he tells me all of this that it's my fault and all this stuff that he had to give a refund when his rooms are nasty dirty not clean when I take into my room at 7:00 last night I had to clean it went to the office several times to get my towels and toilet paper which nobody answered the doorbell or came to the window I am very tired of this place I have paid a lot of money at this place for my family and I've had too many bad experience I need my money back with this I tell you I'm sorry but if I am not refunded I will tell my lawyers to proceed in the lawsuit at the econo Lodge of slandering my name thank you, again and again I rented it again last night after my week's day that I paid for I put it in my old man's name which is William Mondey and he is the one that check in last night I need to be refunded of this or but I also need to talk to somebody about this thank you

The back of the hotel had windows that were boarded up. The lobby was closed you had to use a window. For a quick need a place to stay it’s okay but I

We loved our stay, it was close enough to the destinations we wanted to visit.