Quality Suites Lubbock Southwest

The staff was wonderful. They greeted us with a smile.

Unbiased review: Good -Cost -Location -Quiet -Breakfast included -Bed was comfortable -Front desk was receptive and available Not so good -No shampoo, had to ask for the bottles to be refilled -Very dusty and lots of hair on the floor -Room was humid -WiFi would cut in and out

Older property that looks clean until you notice the dirt on the floor, and buildup in the corners. Desk staff is polite and uncaring. Breakfast was hot and neat. Scrambled eggs, biscuits and gravy, waffles, yogurt, fruit, prepackaged muffins and a few cereal choices.

Had to clear shower drain. It was clogged with hair. Both rooms we had were that way

Room was clean, Breakfast was moderate. The staff was Mrs. Crobin was very friendly and beautiful. Made us feel like meet a good friend.

The shampoo was empty.

Friendly staff and clean rooms

After changing to a 3rd room, it smelled like cigarettes when the air conditioner came on. So did the 1st room. The key cards kept messing up that’s why the 3rd room. T there was no maintenance person to fix key situation. The shower had pink blood stains. The bathroom had roaches. The one towel they had in the bathroom had oil stained hand print on it. So neither of us could take a shower until morning.

Floor had wooden floor planks coming unglued. In the room.

I didnt even stay there and still got charged