Residence Inn by Marriott Portland Scarborough

All was good

Hotel needs sprucing up. A little dated

Nice roomy room. Convenient to places I wanted to go. Nice staff.

We really enjoyed our stay! Property could use a little touch up in common areas. Would stay again

Construction

Very happy with our room. Spacious and very clean.

No complaints.

The staff was helpful - our room was near the smoking area outside which filled the room with a smoking smell. The staff helped get air freshener in the room. And we left stuff, which we were able to recover.

The screens have holes in them. The room smelled as if someone had smoked in it - see near smoking area. The parking was so full the first night when we got back, we had to park in another lot. The rates for summer are high.

I've been in quite a few Residence Inns over my career, and most were excellent. This one was not. The property itself is nice, and despite being within a few hundred feet of I-95, quite quiet, plenty of parking, and convenient to our various destinations. While the beds were comfortable and the location convenient, we found the rooms to be in need of cleaning and update. The living room furniture was stained and dirty, and there was mold in the bath rooms - not clearly visible, but not hard to find. The swimming pool was cloudy, telling me it is not properly serviced. One of your two rooms had a toilet problem and the desk staff could not seem to understand that it was a maintenance issue, not a room servicing issue. The breakfast, which I had always found to be excellent, was no better than lower priced places, and they ran out of cereal mid-weekend. The food was decent, but certainly not what I'd come to expect from a Residence Inn. In short, this place fell far short of my expectations, especially considering the price we paid. Fortunately, we did not spend much time in the rooms. I would not return here again.