Courtyard by Marriott Houston Hobby Airport

The desk staff was so great- they were bright and kind, and helpful at explaining how to manage the parking and where our room was located. The gal behind the bistro was also wonderful. The staff were great. That being said, the property is dingy, damp, and sort of creepy feeling. There was a random anchor left in the wall that I actually thought was a camera for a split second. There was a moldy, musty smell to the place and the tiles in the bathroom were broken and coming up when we walked on them. I’d read that there was free long term parking at this location, but when the front desk staff directed me to the third party website where I could purchase a spot for $56, I realized that the information I’d originally read was untrue. I would not have booked if I’d known. We ended up getting long term parking at a garage closer to the airport for half the price. The property pictures online do not reflect the reality of the hotel- I would highly recommend that travelers choose another hotel in the area. (Thought not the immediate area- weird vibes.)

Booked this hotel due to decent reviews but was very disappointed. The hotel is okay, strong cleaning smell trying to mask the musty smell, old and outdated room furniture, the shower temp is hard to control, it gets too hot and cold and due to that water pressure was low can't enjoy a nice shower. Beds are comfortable, there's a mini fridge, coffee maker but no microwave. The latina at the front desk was friendly and the house keepers. But the person checked me in need the training or has no costumer service whatsoever. You really don't even need training for that just be nice. When I checked in no one was at the desk and had to wait until someone that was sitting on the corner popped her head and just looked at me with no "hello how can I help you?" So I said I'm checking in. Didn't say a word or whatever. I'm a Marriott member and was not even acknowledged that. No other information given for the hotel. Just gave my room card that's it. Walking in the hotel you can smell a strong smell of weed. The area looks unsafe. I will not pay the amount I paid for this hotel. It's sad that it's a Marriott cause it's nothing like it.

The carpet is old, the kind where you do not want to walk around barefoot! The hallways smell as soon as you exit the elevators. The shower was nice and free of mold and mildew! The bed was comfortable and the room was dark when the curtains are closed! It is not located in a very nice area. No free breakfast but there are several tea within walking distance.

Amazing place with amazing staff!

Close to the highway.

The receptionist was very rude and she gave me a wrong room.

T.V. had some challenges but they fixed the problem fast

Not super comfortable but livable for 1 night. Tiles in bathroom by tub sounded & felt broken.

Telephone in room did not work. Ice machine on floor broken. Needs to be updated.

Staff at the front desk was amazing. Personable & sweet!

The hotel staff was friendly and helpful The room was clean and well maintained