Sonesta ES Suites Carmel Mountain - San Diego

Beautiful views, amazing location, really felt like a vacation.

There was one staff member when we first checked in who had a little attitude. When I go on vacation I want to feel welcomed.

The breakfast offering was excellent every morning!

The room could have been cleaner when we arrived. Floors, corners and couches didn't seem sanitized.

The room was reeally nice

Breakfast was too far away and staff kept opening our doors

Charged extra when I got there when was supposed to be discounted through you guys

No maid service

Todo

Falta un poco de limpieza

Our suite was very easy to get to, on the onset. I especially liked that our room was quiet and fairly spacious. The water pressure in our bathroom -- the one with the tub -- was great! Also, the suite was quite clelian.

I DID mention to the staff before we checked out that the shower curtain in our bathroom -- where the tub was -- was ripped up in a few places. Where the grommets were, the curtain was ripped in three places. Now, normally I would give a room/suite's bathroom like this a 4 out of 10, but I didn't. . . simply because the housekeeping staff may have overlooked this tattered and torn shower curtain that day!, and maybe they didn't get a chance to replace it when we got this room. I don't know. . . maybe they forgot? OR they genuinely left the torn curtain precisely so that a hotel guest such as myself would point this anomaly out and get this rectified as soon as possible. Either way, the torn up shower curtain was NOT a good look for Sonesta ES