Sonesta ES Suites Carmel Mountain - San Diego

Great hotel, very clean and comfortable. Would recommend.

The whole apartment feel makes me fell at home

The barking Dogs

It’s location

It needs updating. Add safes in the units, longer breakfast hours, water kettle.

The silver bed mattress should’ve been thrown away. Moved room same situation. Old patio furniture, very beat. No king bed options

Having two rooms with an attached bathroom for a husband, wife, child, and grandpa was an amazing find. The apartment was spacious, clean, and everything was perfectly in place. Having a fully loaded kitchen with a stove, microwave, and a full-size fridge was a pleasant surprise. It was also within walking distance of several restaurants and conveniently located next to a gas station and a freeway exit. Breakfast was decent and average.

1. No one picked up the phone at night. I called a night before to get info... no answer... when trying to find the main office I called again in the evening around 6pm and no one picks up... when I asked the guy, why doesn't he pick up. He said we are short staffed... even thought I just saw him sitting and browsing his cell phone when I arrived. 2. I was also not informed by the night staff that parking would be charged. When I asked about the $100 deposit, I was told it would be fully refunded. The next day at checkout, I was surprised to learn that $10 would be deducted for parking.

Great location! There are restaurants and shopping stores nearby. Location was quiet and clean.

It was a little difficult getting into our room. We really needed to push down hard to get the door open. Maybe just few new locks to replace the old ones would help fix that, otherwise that’s all.

The ac wasn’t really working the thermostat read 68 but it felt hot in the rooms