Surf & Sand Laguna Beach

From the moment we checked in, Maxine at the front desk and Ali from Concierge made us feel welcome and at home. Ali’s recommendations enhanced our trip in charming Laguna beach. The room could not be closer to the ocean and looked decorated from Restoration Hardware with shimmering white counters and features. The staff were all friendly and warm. The complimentary yoga session was the most tailored and inspiring class I have been to. 💯 recommend Surf and Sand!

Beautiful location. View from oceanfront rooms was awesome.

Oh my, what a surprise. The property was remodeled in June 2025 and looks like new. Located right on the beach/waves and this weekend featured high surf courtesy of a Hurricane to the Southwest. Our visit was a work retreat and the facilities, rooms, food, and service were all 5 Star. The surf was so loud it actually woke us up during the night. We finished our visit at the Bar right on the beach and it was a great experience.

This resort is truly one of the most beautiful I’ve had the pleasure of visiting. From the moment we arrived, the staff greeted us with warm smiles and genuine kindness. Every request throughout our stay was handled promptly, and they went above and beyond by surprising my sister with a thoughtful birthday gift. Our room, located on the second floor, offered breathtaking ocean views and the soothing sound of the waves. The entire experience was wonderful, and I would highly recommend this resort, it is absolutely worth it.

Wonderful dinner at the Surf and Sand-amazing fish vet creative. Pablo and Jose excellent service! Pablo even gave us a complimentary champagne for my wife’s birthday-well done Pablo.

Had a blast. We're heading back soon!

The beach was incredibly beautiful and clean. Hotel rooms are modern, clean, and the views are to die for. 11/10 would come back!

Loved Mathias at splashes also Carson. Jasmin and Kody .such great energy…love love love love love love seek them out ♥️

The Surf and Sand: Stunning Location, Disappointing Service The Surf and Sand's oceanfront location is genuinely spectacular—the kind of view that justifies five-star pricing. Unfortunately, the service quality falls far short of the property's premium positioning. Dining Issues: Our concierge recommended Splashes despite acknowledging recent reconstruction concerns, claiming they'd received no complaints. The reality was a severely limited menu with overpriced, overly rich dishes that didn't justify the cost. When we expressed concerns, no alternative dining options were suggested. Cancelled Services: Multiple advertised amenities failed to materialize. Morning yoga and other scheduled activities were cancelled without advance notice. Most frustratingly, a spa facial appointment booked a month in advance was cancelled when the aesthetician simply didn't show up. Billing Problems: Despite prepaying for our room, the hotel placed a $1,300 hold on our card for "incidentals"—an unusually high amount for a one-night stay. Additionally, the spa charged $148 for the cancelled facial service, and spa staff couldn't locate any record of the charge when we inquired. Bottom Line: While the oceanfront setting is undeniably beautiful, the property's operational issues—from unreliable service to questionable billing practices—don't support its five-star reputation. The location alone isn't enough to justify the premium pricing when basic hospitality standards aren't met.