Pottsville Inn

Beds need to be a few inches lower to the ground and staff needs an attitude check. No free early check in not even by a few minutes. No longer serving breakfast but still charging the same higher prices. They would do better to bring back breakfast and give their staff an attitude check.

Good

Excellent

Great town

When checking in they couldn’t find my already paid reservation then was told there wasn’t even a room available then told I would have to pay a additional $70 for a different room because the room i booked and paid for was sold out? Then they finally gave me a different room and i went to the room finally to ho to ned and i walked in and it wS dark i kicked my shies off and walked towards the bathroom where i walked into a soaked carpet by the bathroom were i noticed the toilet was completely empty and when i turned around to look at the room there was 2 toilets in boxes on the floor in the room!!! I need to say I have cancer and have a tumor on the bottom of my foot that i walked right into the soaking wet carpet with my guess the toilet water all over my foot! So inwas sent to another room and that room was never cleaned or made up. No bedding at all. Dirty bathroom with last guests garbage all over it so once again had to walk to another room all while walking in a badvfoot with a tumor on it thats now all wet so they gave me another room that was a upgrade but not for free they just didn’t up charge me!! But after 2 days they did so i had to downgrade my room and move all my stuff again. I had a personal issue that i had no choice but to stay at the hotel for a week and was never once given my money back or even a apology. I have been sick since then my guess from shatever i walked in the first night with a open tumor on my foot. And still nothing has been reimbursed.

The room said free breakfast. There was no breakfast. Water on sink didn't work. No exhaust fan in bathroom. Tv was so snowy you couldn't watch.i should be compsated fot my room I should get a full refund.

Could not find

Staff was excellent. Understand the hotel is being renovated and the room I stayed in supposedly was renovated. The bedding, mattress and rug were new and excellent but the rest of the furniture and bathroom was very outdated. The AC work great but was very noisy. The bathroom fan sounded like a jet engine so I had to take a shower in the dark. Lastly there was a clicking sounds that occurred randomly and often (maybe 10 times/hr...all night) No idea where the noise was coming from, but it sound like an electrical short behind the bed....or somebody crumbly a plastic bottle. Very annoying.

No breakfast as advertised! Was told the kitchen is not in operatio.Not clean as advertised. No clock in room, walls dirty & soiled with old coffee stains, lamp shades were rotted/broken. Plugs with no wall plates, outlet & wires loosely secured. Hook for clothes busted off bathroom door, looked like a dog tried to scratch their way out of the bathroom. Went to double lock my door. Lock was broken off and missing. Bed appeared ok but I put down my own sheets cover and pillow due to the appearance of the room and the facilities itself. Lobby many stained broken ceiling panels with a 40 gal garbage can catching water. Garbage can across the hall from my room filled and had hundreds of fruit flies. No furniture in the lobby AT ALL! Room window faced 20 feet away from business glass entrance next door! I do don’t know how anyone says clean quiet and friendly! All fake news! Sign outside says under renovation. They haven’t renovated anything! And someone attempted to enter my room unannounced as I was coming out of the shower. I said helllo, and they asked if the room was occupied…. Why else would I answer. The person said it wasn’t on the list as occupied so I assumed it was housekeeping (same person as the front desk) either way they began to enter with knocking or announcing. This place is a freaking circus! Would’ve been better sleeping in my car! My bill differs from what I was charged by hotels.com overcharged by $20. Literally nothing was as advertised!

There were some homeless people outside