Best Western Plus Silverdale Beach Hotel

This hotel is amazing! I’m glad I made the last minute switch to Best Western. Super clean, staff were friendly and attentive. Huge shout out to the breakfast attendant helping an older gentleman with the waffle maker. My kiddo loved the pool! The room was spacious (and clean) and we enjoyed the view from the balcony. We definitely plan to be back!

Stayed here last week. During the stay the hot tub heater broke. No problem it happens. I reported it not working on Wed. I was told it would be fixed the next day. It wasn't. By friday evening it still was cold. I checked out Sat at 0530. I got one night off and spent Sat at home. I have to be at work Monday at 0600. I called the hotel (direct line, not corporate) Sunday morning and explicitly asked if they have a hot tub. I knew they did but I was curious if they would tell me that it was broken. I was told they had a hot tub. I asked if it was working. I was told it was. I said I was there Friday night, 36 hours ago, and it wasn't working. I asked if it had been fixed since then. I was told that it had been fixed and was working. I drove an extra 20 miles to stay here and got in late. The hot tub is still broken and had not been fixed because the same sign saying not to use it was still taped over the timer. I was explicitly lied to. I will never stay here again.

Arrived to find property is being renovated. Lobby in disarray. Waited at the front desk for 10 minutes before anyone showed up to check us in. That single person was only one on duty. I specifically chose this hotel because it said they have a restaurant and lounge. At check in when I asked which way to the restaurant we were informed that a cook hadn’t shown up for his shift and the restaurant would not be open. We asked if the lounge was open … nope because apparently it can’t open if there is no food to serve. Right when I walked in to the room to use the bathroom noticed several dark hairs on the bathroom floor. If we hadnt of driven over 12 hours the last 20 hours we would have left. Very unfortunate for us and horrible for the property and Expedia should have reported the hotel was under remodel. We would NOT have chose this hotel !!

Dog barking down the hall. Hard to find an allergy friendly hotel so my eyes itched the whole time. The lounge was closed when we were told it would be open.

Enjoyed our stay.

There was no hot water, the hot tub wasn’t working, and the pool was freezing cold, as cold as ocean water and you could not warm up in it

Check in was smooth. Staff was amiable & pleasent. I was given a "water view" room I requested. Room was cold, could not manage the thermostat, we just turned off the appliance. "Water view" was the top of the covered pool space. Not ideal. Returned late evening to find no hot water, I figured it was due to some late night showers, didn't report to ft. Desk. A small dog across the hall was yapping for a long time, again no report to management. We slept in, then found no hot water at all for morning showers. Overall, a property under under construction upgrades. Very dated, overnight desk employee was extremely busy, condition of property does not justify the price. Not up to standards.

I asked several times for more blankets, towels and kleenex. I was told by the same person more than once they would bring it to our room and they never did. My kids both had a cold and it would have been nice to help are for them but instead I ended up going out and purchasing the things that should have been provided.

On the bay

It’s great ! It’s under construction right now but even so it was a nice stay. Only issue was our room had no hot water 😞😞

No hot water