Best Western Plus Silverdale Beach Hotel

Room had thick dog smell. Jacuzzi closed.

Hotel is under renovations. Pool and hot tub are inoperable. Showers are cold due to only half their hot water system being functional. TV has limited channels and no streaming capabilities. Room was dirty, hair on bathroom floor, mold and soft spot in ceiling and around tub. Pet odors and loud noises. I would recommend waiting till renovations are complete.

The staff was friendly and the room was clean, but the disclaimer that they were under rennovation was an understatement. One elevator was out of order, and there were capped off wires in the lobby in addition to the stated inaccessable amenities. My room felt clean and safe, but the water was barely over warm, the heating system was extremely loud, the hall light took a long time to turn on and the bathroom light fixture and towel racks had been removed but bare holes were left in the wall. At $185 per night this was sorely over priced.

The staff at the breakfast room was very personable and helpful. Daisy and Emma were very friendly.

Pool and jacuzzi were not working, facilities were really run down/under construction. No warm water in our shower!! It felt like an overpriced motel with nursing home vibes. Really bad value for the money.

The phone inside the hotel room wasn’t working. There was no hot water. We were told that we could have a new room the next day. And that we would have a refund for the first night but we never received a refund for the first night, even though we had to take a cold shower. The bathtub wouldn’t even keep water when plugged. The maintenance person couldn’t even fix it.

Our ground level courtyard room had a lovely walk out sliding door onto the grassy yard. The building was nice except the construction going on in the lobby made check in very loud and awkward. They made up for it with fresh cookies so no love lost 💕🍪

The air conditioner in our room was not controllable. IT was either on at 65 or not at all. You could turn the temp up but it seemed every time we did it got colder. The fireplace in the room was non functioning. There were no screens on the patio doors so we could not leave those open to cool off the room without letting in all the bugs. The pool was broke down as well which we found out after the long walk to the pool area. The sign on the door said under maintenance. Several hours later we asked the reception instead of going down the to the basement and all the way down 2 long hallways where the pool was. At that time we were told the pool was closed until the following week. Signs in the elevator would have been nice.

The lobby was a safety hazard look like there was a lot going on and a lot of fixing up the place with no signage or anything , my room did not feel clean I pretty sure I was bitten a few times from fleas and or bug bites :( the sheets was dirt or had flea dirt on them , for a beach hotel it was t what I expected I’m definitely disappointed, not sure if I’ll be back