Best Western Plus Silverdale Beach Hotel

Me and my lady had an exceptional Valentine's evening and the staff were great and accommodating

The power went out for a while, but the staff was cool about it and refunded some of my money back for the inconvenience

Pool, hot tub and staff

Elevator was not working, room seemed really cramped

Breakfast was wonderful, servers very attentive. Reception switched us to a larger room after the first one son allergies to dog fur and we had been placed in an animal friendly room.

See above

Shower water pressure

Room was frigid and hard to heat

Thermostat wasn't even connected; it was just dangling there stuck on the torn wallpaper. No lotion in the lotion dispenser, there wasn't even a lotion bottle in the dispenser. I did ask if the room was actually ready for occupancy and was assured that it was. I took pictures and sent it to the front desk. They did nothing. No acknowledgment of receipt - nothing. I advised them again in the morning and the lady said, "oh yeah, I see the email" and that was it. I had booked two nights, and my room card was disabled on the second day. So back downstairs with my arms full to request new cards. Did I mention the elevators were also down? I don't understand what changed at this facility but there has been a dramatic drop in service and hospitality here. Hoping that maybe it was just an off weekend for this facility?

The view the staff the bed

Couldn't take bath cuz the stopper didn't work and water dripping from faucet in tub.