Renaissance Santo Domingo Jaragua Hotel & Casino

My son and I stayed here early April & enjoyed out stay for the most part. We really enjoyed the lounge access. The snacks offered in the lounge in the earlier part of the day, could use an upgrade. The hors d'oeuvres at 6:30 were amazing! So yum. Breakfast was included with our club level room so that was a plus when traveling with a teenage boy and he thoroughly enjoyed breakfast. The view from the lounge was immaculate. The beds were very comfortable and we slept amazingly. On day 2 on our way down to breakfast, we got stuck in the elevator, lights went out elevator stopped. I pushed the call button and it just rang and rang and noone answered it. Finally the lights came on and the doors opened. I told someone at the hotel but they acted like it was nothing. The pool are was nice however, the music was entirely too loud.

5 extrella

We didn’t have much expectation and almost stay at Sheraton next door. Overall it’s an enjoyable stay. The entrance is nice and the hotel is located in a nice place across the beach walk (not for swimming). Hotel has casino and you can exchange currency there. Lobby is nice (Sheraton looks more grand.) Checks in was no problem. You can choose point or amenity. We chose cold cut & cheese with water. Room is big and comfortable, not very fancy. Upgrade was not available for elite member. They said it’s only available at checkin but we arrived very late and no offer for upgrade. I’d say don’t expect anything. We encountered Ashley at front desk on other days. It’s a great pleasure to interact with her. Thanks so much. There’s a daily event at 7 pm. I think they serve drink but I missed it daily. ROOM: You can see partial view of ocean from the window. I recommend you ask for a room closer to elevator since it’s where location is closer to the ocean. CLUB LOUNGE: Club lounge is clean and beautiful. I enjoy varieties of coffee from the coffee machine. Soft drinks are available throughout the day. Natalie was friendly and helpful. She rocked and enjoyed her hospitality. Evening food was very nice with different menu daily. No alcohol if that’s what you are looking for. SPA: I’d recommend the service. You won’t regret. POOL: I didn’t have time to use the pool a lot but it’s a good size and you can relax there all day. BREAKFAST: The breakfast at Luna restaurant is comped due to elite status. Food is good overall but you can get bored after a week. There’s omelet station and a few local dishes are rotated. Servers are friendly and eager to help when asked. But they don’t usually do lap. You have to ask for coffee refill which could be a let down when you have to constantly get up to find someone. TRANSPORTATION: We called Uber to pick up at the hotel and there’s no issues. Overall it’s a nice stay and we don’t mind staying there again.

Die Lage direkt am Malecon

Der Service im Poolbereich war extrem langsam , manchmal gar nicht ausgeübt.