Renaissance Santo Domingo Jaragua Hotel & Casino

All was good . Big room ,big and comfortable bed ,clean ,personel

La ubicación, seguridad, facilidades son excelentes . La fiesta de despedida de año fue extraordinaria.

First let me start by saying I am a Platinum Elite member with Bonvoy Marriott. I fill out the amenities card for my complimentary Wine and cheese tray upon check, to this day which is 3 days in the amenities never arrived. There executive lounge and empty, dirty and useless because there is never anything good in there. Lastly you go to the Bar to enjoy a shot of Don Julio and they charge you 1,500 pesos which is equivalent to 25 USD which is the highest in the area of any Hotel and the quality has consistently gone town hill. The only pleasant experience here is the Front Desk staff, Milagros and Orlando are great and the entire Bellman staff are top notch beyond that there is nothing. I have been traveling to this hotel for years and can say the hotel is going down, you see an obvious degrade and it seems there is new executive management that isn’t re-investing in the Guest experience. This will be my last stay unfortunately at this hotel. Everything is outdated and you can obviously notice they’re not re-investing in their guest experience. This is sad as this was once the stellar of Santo Domingo. I can honestly say the Hotel Embajador has them beat by a mile.

Espaço externo lindo

Les doy un 100 excelente servicio y buen hotel

Es un hotel de lujo, grandes Abitaciones, limpia, los trabajadores atentos educados, para mí unos de los mejores en Santo Domingo,🥰

Kerry francisco big mama pinky Figther are very porffesional and fun that's been my first time in dominican republic at d'ont regret at all the animation team keep us occupied with different activities in the pool at the teather .i reallly enjoy it....

Kerry francisco big mama pinky Figther good vibes and the animation team the so beautiful the best music I very appreciate this hotel