The Black Horse

Location

Breakfast staff

Everything was acceptable.

It was a budget room but it was tiny - not enough space for an open suitcase on the floor. It was right below the restaurant so quite noisy.

Great location. Some staff amazing - some not so.

I have to say it was a disappointing visit. When we arrived it was very busy and seemed a little disorganised. We were a party of four and booked dinner in advance . We were informed at dinner in a rather abrupt fashion that they had run out of roast potatoes - also Yorkshire puddings. On a Sunday! One of our party , a pescatarian was told equally abruptly that they had also run out of fish . He ordered a vegetarian roast which they then forgot to bring . It somewhat spoiled what was supposed to be a special occasion . In fairness the manageress was very apologetic the next morning and made a concession on our bill . Regarding the actual stay in the hotel my general comments would be that the rooms are overpriced. They are small , the WiFi is sporadic at best and there were no special touches , like biscuits in the room for example . I think to charge the premium prices on food and accommodation The Black Horse needs to seriously up its game .

The welcome was good with a very friendly, helpful member of staff. The pub and property was attractive, clean and comfortable.

The room was a little cramped.

Breakfast was very good quality if a tad expensive

We had booked a twin room but we're given a double this was rectified but they said they had no record of a twin being booked after I had spoken directly to them prior to arrival to confirm this

Lovely pub the bedroom was really nice and comfortable a quaint little pub. The only down side was the bathroom was slightly smelly and a bit damp, The staff were friendly and welcoming to patrons. Although sadly we noticed between a few staff members the conversations were very abrupt which felt awkward Food was excellent and location was great. We would stay here again This is advertised on hotels.com as Arundel, however it’s not this is a village outside

Lots of character, very cosy with friendly staff.

Couldn’t fault it - was a lovely surprise that this was our overnight stay after a long journey from Norfolk

Not enough electric sockets in the room and a usb port would be handy. Weird arrangement with the kettle