SpringHill Suites by Marriott Montgomery Downtown

The interior design was special. Love the high ceilings and windows. Breakfast had good selection.

We checked in late but within the check-in window. Service was not on par with what you'd expect from a hotel like Marriott. The first room we had did not meet our expectation as there was no mattress for the sofa bed and the door lock was broken. We were then moved to two other rooms, the second one had only one queen bed which was not our booking. The third room offered did not work due to issue with cleanliness with the trundle bed. In the end, we spent our first night in the original room by moving the cushions to the floor to make a mattress ourselves. On the second day, we were finally moved to a larger room on the top floor, which has a clean sofa mattress. My advise is, they really have to work on housekeeping, especially spaces under the sofa and beside the beds. Looking back, service at the front reception could have at least offered us an extra room for the first night if they were not able to find us a clean mattress. Points have been mentioned during the conversation as compensation to our stay but has not been followed through.

Excellent accommodation, fabulous breakfast!

Very nice with a very nostalgic feel. We may make it a new tradition to stay here on our way through from now on.

Staff was very friendly and helpful, breakfast was pretty good, needed extra blankets and towels in room, but overall we were happy 😊

It didn't have a pool

Everything

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The location and the friendly staff

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