Hotel Indigo Detroit North – Troy by IHG

I disagree with the ratings and reviews on this place though. It is far from clean. When I arrived it smelled like an old musty restaurant, there was debris on the floor

When booking this site we chose this property due to high ratings, hot tub, and requested and paid additional for breakfast. We arrived for prepaid, non-refundable booking to find the property under renovations with no pool, hot tub or breakfast. The staff was friendly and offered a pass to a local Lifetime fitness for pool etc at a different location and offered a five $ voucher for a specific restaurant toward breakfast at a different location. Neither worked for our planned trip. The property was visibly under construction and therefore not clean. The in room coffee maker was full of construction dust where the water goes. No discount for the conditions was offered. Definitely a case of false advertising. Not impressed.

Construction is not complete yet . The elevator is in bad shape and dusty

This is not the old Drury Inn, which I loved. It’s changed ownership. It’s under construction, which would’ve been nice to know. There were no amenities available, its dirty and filthy from the construction. I way overpaid, especially when there’s three or four hotels within a mile of this hotel.

Staff was wonderful. Property

No aware it was under construction

The customer service was phenomenal. I love front desk staff. The young lady had excellent customer service. I didn’t like that half of the property was closed off for renovations. If you looking for a hotel to just sleep in this is perfect, but if you want to spend time with the family around the pool this is not a good fit.

Construction!!!!!!!

The place was under construction, so at first I was put off by that. It also had an old, dated Las Vegas feel to the hotel...even a hint of a smoky smell at first, but eventually became blind to it. But after my first of 3 nights, the place really kinda grew on me. For being under construction, it was very quiet and calm. The staff (reception and housekeeping) was very friendly. Because it was under construction, it was not fully booked and there was ample parking, close to multiple entry points. The room itself was exceptionally clean and exceptionally large for the competitively low rate. It had a microwave and a fridge, a separate bedroom and living room...all I needed. Plenty toiletries: body wash, shampoo, conditioner. The bed was clean and rather comfortable; I slept quite well. Honestly, from the initial looks of it, I had low expectations, but was ultimately pleased with my stay. It's not luxury, but it was exactly what I needed and exceeded my expectations for the price. I expect it will be really nice after renpvations are completed. It's also conveniently close to a wide range of restaurants from fast food, fast casual, and fine dining. Dont expect luxury for a low rate, but it offered good value for the money.