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6.5 / 10 Guest Rating

Hotel Boutique WenuPillan

Pedro de Valdivia 1011, Villarrica, cl

Hotel Boutique WenuPillan - main view

About the Property

Tranquil Lakeside Retreat

Scenic Location: Nestled just 200 meters from the serene Villarrica Lake, Hotel Sueños del Volcan offers a picturesque setting for your getaway. Explore the beauty of nature right at your doorstep.

Cozy Accommodations: Unwind in our cozy rooms adorned with earthy tones, knitted wall hangings, and light-wood accents. Each room is equipped with modern amenities for your comfort, including a private bathroom, TV, and heating.

Convenient Facilities: Enjoy 24-hour front desk assistance, safety deposit boxes, and a charming garden to relax in. With free Wi-Fi, complimentary breakfast, and free private parking, we ensure a hassle-free stay for our guests.

Experience tranquility and comfort at Hotel Sueños del Volcan - book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Massage services
Packed lunches

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%. Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili. This fee is not automatically calculated in the total costs for the reservation. Parking is subject to availability. The maximum vehicle size for parking at this property is a regular vehicle. Larger vehicles cannot park here. Please note that we do not have air conditioning or fans in the accommodations.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.5
Good122 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.3
Service8.3
Location8.8
Room Quality5.3
Amenities6.3
Value for Money5.3
Food and Beverage7.3
Overall Experience6.8

Select topics to read reviews

D
DianaclCL
Verified booking
couple
Standard Room
Stayed in Sep 4, 2025

"Good"

1.0

ubicación

Habitaciones pequeña, el baño poco higienico, con hongos, la ducha es una burla, la cama era de 2 plazas pero con colchones de plaza? en serio una burla, una tv que apenas se distinguia, la alfombra asquerosa. El desayuno pobre pobre y malo, nunca habia recepcionista por lo cual no daba confianza de seguridad y el estacionamiento era una burla. Pesima experiencia.

Helpful?
Q
quinteroclCL
Verified booking
solo_traveller
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

10.0
Helpful?
M
MartinezclCL
Verified booking
couple
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0
Helpful?
M
MatiasarAR
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Very Good"

7.0

El tamaño de la habitación y la atención del personal.

La habitación estaba helada al ingresar, luego nos dieron una estufa eléctrica y mejoró mucho. Las toallas podrían tener mejor calidad.

Helpful?
J
JacquelineclCL
Verified booking
extended_group
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

10.0

ubicacion y la comida

todo super!!

Helpful?
D
donoso malebranclCL
Verified booking
couple
Standard Room
Stayed in Aug 19, 2025

"Pésima atención y reflejo de la realidad"

1.0

La ubicación

Las fotos publicadas no reflejan la realidad del lugar. El baño era extremadamente pequeño; al ducharnos, los codos chocaban con la mampara, y además tenía suciedad acumulada en las esquinas, lo que dista mucho de lo que muestran en las imágenes. Al plantear el problema, inicialmente reconocieron que teníamos razón, incluso señalaron que al reservar no era posible saber que el baño era tan reducido y que lo corregirían. También accedieron a devolvernos el dinero, ya que decidimos retirarnos antes para poder trabajar. Sin embargo, al momento de realizar el reembolso aplicaron descuentos que nunca habían sido mencionados, e incluso nos dijeron que no era su responsabilidad que no hubiéramos elegido bien la habitación (a pesar de que las fotos no muestran el baño). La recepcionista que nos atendió no estaba informada de nada y fue muy difícil lograr contactar a alguien que supiera cómo proceder. Finalmente, cuando por fin logramos hablar con otra persona, esta tenia cero disposición a solucionar el problema, no nos escuchaba, levantó la voz, dijo que estaba en su día libre y cambió por completo la versión de lo que se había acordado. Muy mala atención y cero transparencia. No lo recomiendo.

Helpful?
R
RiquelmeclCL
Verified booking
couple
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0
Helpful?
C
carolinaclCL
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Hermosos lugar"

8.0

Hermosa decoración

Poca calefaccion para ser invierno

Helpful?
M
Mardones MassaclCL
Verified booking
couple
Standard Room
Stayed in Jul 28, 2025

"Good"

6.0

Restorant y los servicios

Calefacción deficiente Mala intalación de ducha

Helpful?
D
DavidgbGB
Verified booking
solo traveller
Standard Room
Stayed in Mar 24, 2025

"Very good"

8.0
Helpful?
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