Cactus Inn and Suites

There was a smoking area right outside the 6 person/ 3 queen beds room so the room smelled like stale smoke. The mattresses also needed replaced.

Yes

Travelocity should inform guests of all fees such as pet fees at time of booking.

This was more of a locals hotel than an travelers stop. People smoking sitting on the stairs (which were rusting out) sitting in chairs in front of their rooms, at all times of the day and night making it awkward and uncomfortable to get past to your room. If i hadn't been with my husband would not have felt comfortable to have stayed.

Staff was very nice and helpful, the room was a little dirty.

Coffee maker in room microwave small fridge. Clean room all was good to excellent. Would stay again

Great staff and simple free breakfast. Overall, the outside of the building needs attention and updating. Our beds were horrible because they bent in the middle and made noise when you barely moved.

Everything about mountain grove was excellent except housekeepers never gave freah towel or even knock on the door at all even when i was away at wirk came back nithing replaced bed wasnt changed at all....

Thank you for the great stay. Everyone was courteous and helpful.

Old-fashioned motel room was clean and parking was easy. Furniture needs updating and no chairs to sit on. Only one trash can in the entire room.