Embassy Suites Dallas - Park Central Area

The staff was nice enough. Loved the pillows! No extra blankets for the “guest bed” though.

This facility seemed much older and is in dire need of some upgrades. We’ve stayed at Embassy Suites at other locations before and this one felt very *musty* at best and that’s putting it nicely. Also, there no way to take a bath, (no plug or mechanism to plug) which is very inconvenient having a toddler. The tv had like 20 channels and the WiFi was a pain. We wanted to like it here, and while my kid definitely loved it, we won’t be returning to this location.

Always a great hot breakfast, comfortable beds and spacious rooms.

N/A

The room is nice and clean

The breakfast was good.

The air-conditioning did not work in the first room and the second room was only slightly cooler. There were 4 elevators for a 9 story hotel and only 2 were operational and were used by occupants and cleaning staff. It took 10 minutes for the elevator to reach my floor each time I used it. The only other option was walking up and down nine floors. On top of that there was not a hair dryer in my room so I borrowed the one from my daughters room. It had blue painter's tape over the cool button (picture) but didn't work. My daughter flagged down a hotel cleaner and borrowed one from another room. The carpets were stained and smelled. The phone in our room didn't work so I had to wait 10 to 15 minutes for the elevator to contact the front desk.

Atrium view was beautiful

Parking is $20 a night, dont remember that being mentioned anywhere during booking. Parking garage is tiny, messy and creepy. Cant see the lines, cant fit a bigger truck or tall vehicle. Pillars make it difficult to maneuver. Elevators took 20 min to get to you, very long waits.