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9 / 10 Guest Rating

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, Louisiana, 70130, New Orleans, US

The Pontchartrain Hotel - main view

About the Property

Luxurious Dining Options
Indulge in American cuisine at Silver Whistle Cafe or enjoy room service from one of the hotel's 3 restaurants.

Convenient Amenities
Make use of complimentary Wi-Fi, concierge services, and access to a nearby fitness facility for a seamless stay.

Central Location
Located in the heart of New Orleans, near popular attractions like Magazine Street and the Convention Center.

Plan your next stay at The Pontchartrain Hotel for a perfect blend of comfort and luxury.

Facilities & Amenities

Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Suite (Thalia) - Photo 1
Family Suite (Thalia) - Photo 2
Family Suite (Thalia) - Photo 3
Family Suite (Thalia) - Photo 4
Family Suite (Thalia) - Photo 5
Family Suite (Thalia) - Photo 6
Family Suite (Thalia) - Photo 7
Family Suite (Thalia) - Photo 8
1/8

Family Suite (Thalia)

1 King Bed and 2 Twin BedsLayout - 2 bedrooms Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Thalia Family Suite

Non-refundable
Room Only
20% OFF$223.56

$178.85

Includes taxes & fees
Room, 2 Double Beds (Erato) - Photo 1
Room, 2 Double Beds (Erato) - Photo 2
Room, 2 Double Beds (Erato) - Photo 3
Room, 2 Double Beds (Erato) - Photo 4
Room, 2 Double Beds (Erato) - Photo 5
Room, 2 Double Beds (Erato) - Photo 6
Room, 2 Double Beds (Erato) - Photo 7
1/7

Room, 2 Double Beds (Erato)

2 Double BedsInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Erato Double

Non-refundable
Room Only
20% OFF$212.4

$169.92

Includes taxes & fees
Room, 1 King Bed (Clio) - Photo 1
Room, 1 King Bed (Clio) - Photo 2
Room, 1 King Bed (Clio) - Photo 3
Room, 1 King Bed (Clio) - Photo 4
Room, 1 King Bed (Clio) - Photo 5
Room, 1 King Bed (Clio) - Photo 6
Room, 1 King Bed (Clio) - Photo 7
Room, 1 King Bed (Clio) - Photo 8
1/8

Room, 1 King Bed (Clio)

1 King BedInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Clio King

Non-refundable
Room Only
20% OFF$167.71

$134.17

Includes taxes & fees
Suite (Polyhymnia) - Photo 1
Suite (Polyhymnia) - Photo 2
Suite (Polyhymnia) - Photo 3
Suite (Polyhymnia) - Photo 4
Suite (Polyhymnia) - Photo 5
Suite (Polyhymnia) - Photo 6
1/6

Suite (Polyhymnia)

2 Double BedsLayout - Bedroom and living roomInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Polyhymnia Two-Room Suite

Non-refundable
Room Only
20% OFF$234.73

$187.78

Includes taxes & fees
Suite, 1 King Bed (Calliope) - Photo 1
Suite, 1 King Bed (Calliope) - Photo 2
Suite, 1 King Bed (Calliope) - Photo 3
Suite, 1 King Bed (Calliope) - Photo 4
Suite, 1 King Bed (Calliope) - Photo 5
Suite, 1 King Bed (Calliope) - Photo 6
Suite, 1 King Bed (Calliope) - Photo 7
Suite, 1 King Bed (Calliope) - Photo 8
1/8

Suite, 1 King Bed (Calliope)

1 King Bed534 sq feet Layout - Bedroom and living roomInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 3
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Calliope King Suite

Non-refundable
Room Only
20% OFF$252.59

$202.07

Includes taxes & fees
Standard Room, 1 King Bed (Clio King Accessible) - Photo 1
Standard Room, 1 King Bed (Clio King Accessible) - Photo 2
Standard Room, 1 King Bed (Clio King Accessible) - Photo 3
Standard Room, 1 King Bed (Clio King Accessible) - Photo 4
Standard Room, 1 King Bed (Clio King Accessible) - Photo 5
Standard Room, 1 King Bed (Clio King Accessible) - Photo 6
Standard Room, 1 King Bed (Clio King Accessible) - Photo 7
1/7

Standard Room, 1 King Bed (Clio King Accessible)

1 King Bed427.0 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Clio King - Accessible

Non-refundable
Room Only
20% OFF$167.71

$134.17

Includes taxes & fees
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) - Photo 1
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) - Photo 2
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) - Photo 3
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) - Photo 4
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) - Photo 5
Deluxe Room, 2 Queen Beds (Euterpe Two Queen) - Photo 6
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Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

2 Queen Beds498.2 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

46 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Euterpe Two Queen Deluxe

Non-refundable
Room Only
20% OFF$223.56

$178.85

Includes taxes & fees
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 1
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 2
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 3
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 4
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 5
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 6
Deluxe Room, 1 King Bed, City View (Clio King City View) - Photo 7
1/7

Deluxe Room, 1 King Bed, City View (Clio King City View)

1 King Bed427.0-sq-foot room with city views Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room 1 King Bed City View (Clio King City View)

Non-refundable
Room Only
20% OFF$203.02

$162.42

Includes taxes & fees
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 1
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 2
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 3
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 4
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 5
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 6
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 7
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 8
Superior Suite, Multiple Beds (Thalia Family Suite) - Photo 9
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Superior Suite, Multiple Beds (Thalia Family Suite)

1 King Bed and 2 Twin Beds532 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNeed to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

49 m2
Sleeps 4
1 King bed (151-180 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Suite Multiple Beds (Thalia Family Suite)

Non-refundable
Room Only
20% OFF$238.66

$190.93

Includes taxes & fees
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 1
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 2
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 3
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 4
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 5
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 6
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 7
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 8
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 9
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 10
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 11
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 12
Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) - Photo 13
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Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

2 King Beds996.3 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

92 m2
Sleeps 4
2 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Suite Multiple Beds (Melpomene Two Bedroom Suite)

Non-refundable
Room Only
20% OFF$596.15

$476.92

Includes taxes & fees
Standard Room, 2 Double Beds (Erato Double) - Photo 1
Standard Room, 2 Double Beds (Erato Double) - Photo 2
Standard Room, 2 Double Beds (Erato Double) - Photo 3
Standard Room, 2 Double Beds (Erato Double) - Photo 4
Standard Room, 2 Double Beds (Erato Double) - Photo 5
Standard Room, 2 Double Beds (Erato Double) - Photo 6
Standard Room, 2 Double Beds (Erato Double) - Photo 7
Standard Room, 2 Double Beds (Erato Double) - Photo 8
1/8

Standard Room, 2 Double Beds (Erato Double)

2 Double Beds427.0 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

DOUBLE TWO DOUBLE BEDS

Non-refundable
Room Only
20% OFF$234.03

$187.22

Includes taxes & fees
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 1
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 2
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 3
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 4
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 5
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 6
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) - Photo 7
1/7

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

2 Double Beds700 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNeed to Know - No cribs (infant beds) availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Suite 2 Double Beds (Polyhymnia Two Room Suite)

Non-refundable
Room Only
20% OFF$250.58

$200.46

Includes taxes & fees
Standard Room, 1 King Bed (Clio King) - Photo 1
Standard Room, 1 King Bed (Clio King) - Photo 2
Standard Room, 1 King Bed (Clio King) - Photo 3
Standard Room, 1 King Bed (Clio King) - Photo 4
Standard Room, 1 King Bed (Clio King) - Photo 5
Standard Room, 1 King Bed (Clio King) - Photo 6
Standard Room, 1 King Bed (Clio King) - Photo 7
Standard Room, 1 King Bed (Clio King) - Photo 8
Standard Room, 1 King Bed (Clio King) - Photo 9
Standard Room, 1 King Bed (Clio King) - Photo 10
Standard Room, 1 King Bed (Clio King) - Photo 11
1/11

Standard Room, 1 King Bed (Clio King)

1 King Bed427.0 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room 1 King Bed (Clio King Accessible)

Non-refundable
Room Only
20% OFF$179.18

$143.34

Includes taxes & fees
Room (Product API Enablement) - Photo 1
Room (Product API Enablement) - Photo 2
Room (Product API Enablement) - Photo 3
Room (Product API Enablement) - Photo 4
Room (Product API Enablement) - Photo 5
1/5

Room (Product API Enablement)

1 King BedIndividually decorated roomInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

SUITE SUPERIOR

Non-refundable
Room Only
20% OFF$245.73

$196.58

Includes taxes & fees

Guest Reviews

9
Exceptional196 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the unique decor.

Categories

Cleanliness8.7
Service9.7
Location9.2
Room Quality8.7
Amenities9.2
Value for Money8.7
Food and Beverage8.7
Overall Experience9.2

Select topics to read reviews

R
Robert
Verified booking
Standard Room
Stayed in Aug 31, 2025

"Amazing Place!"

10.0

We picked this just randomly because it was close to an event and man did we strike gold! We loved this place. It's not as hectic as the French Quarter scene but easily catch a Trolly to the quarter if ya like. The jazz bar was the shining gem for sure and was a blast! Lots of little places to eat and drink if ya like with a more relaxing type of vibe! Great staff and architecture was amazing! We will definitely be staying here again!

Helpful?
B
Bradford
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

10.0

Great location

Helpful?
D
Donna
Verified booking
partner
Standard Room
Stayed in Aug 30, 2025

"Excellent"

8.0

Convenience of location

Helpful?
T
TROY
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0

all was more then we though. be back for sure

Helpful?
B
Betsy
Verified booking
family
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0

We had such a wonderful stay at the Pontchartrain Hotel in New Orleans! From the moment we arrived, the valet staff set the tone—they were incredibly friendly, welcoming, and so quick to help. The front desk staff was just as kind, making check-in smooth and easy. The real standout was the restaurant team, who went above and beyond to make our family (especially our little girls) feel cared for. The service was thoughtful, and the food was excellent—the famous Mile High Pie is an absolute must-try! The hotel itself is beautiful, in a lovely area where we felt safe walking around. The room was comfortable and well-appointed, with one of the best showers and bathrooms we’ve ever had in a hotel, and the beds were wonderfully cozy after a long day of exploring

Helpful?
J
Jennifer
Verified booking
family
Standard Room
Stayed in Aug 25, 2025

"Good"

4.0

nice location but the over all property needs a refresh

Helpful?
E
Eric
Verified booking
Standard Room
Stayed in Aug 25, 2025

"Excellent"

8.0

Was an ok stay,

Helpful?
D
Dimitrios Vasilios
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Unique hotel. Totally recommend. My wife’s and I second time visiting New Orleans and our first time staying the Pontchartrain. We are already making plans on going back to stay there. So excited. It’s is a wonderful hotel, clean with great food, service and music. Location is super, walkable area with great transportation and fantastic places to eat.

Helpful?
T
Theresa
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

We really enjoyed the downstairs piano bar and the staff were very nice. The bed was comfy, however, they gave us a handicapped room when we didn’t need it (I couldn’t hang my dresses high enough so they wouldn’t hit the floor) and the shower flooded the bathroom. I’ve stayed in the Pontchartrain before, and the regular room that I had then was much better than this one.

Helpful?
L
linda
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

10.0

A very special hotel that is full of charm with a great location.

Helpful?
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