Halios Hotel Halong

Khách sạn khá ok, sạch sẽ, trung tâm thành phố

Mình rất hài lòng với ks halios , không gian sạch sẽ , chỗ đỗ xe hợp lí , gần nhiều tụ điểm ăn uống ngon , sẽ gth thêm bạn bè đến đây.

Clean room, good location. Well done

Mình thấy dịch vụ khách sạn rất tuyệt vời , cách phục vụ nhiệt tình và chuyên nghiệp , đồ ăn ngon có vị trí đỗ xe tốt , mình rất hài lòng , sẽ gth thêm bạn bè đến khách sạn

Modern hotel, friendly staff. Good food

Khách sạn đẹp, sạch sẽ, ấm cúng, các bạn lễ tân rất nhiệt tình tư vấn cho mình, sẽ quay lại 😁

The rooms are beautifully designed and extremely clean. The service attitude of the staff is very enthusiastic. I think that the hotel has very good customer service. I really like this hotel. If I come back to Ha Long, I will definitely stay here again.

The hotel is quite centrally located, which is not far from restaurants and a short drive to the shopping centre. The room is large, with breakfast included, but we did not eat breakfast at the hotel so cannot comment on the quality. I booked the room via Booking.com, and provided an international mobile number (with my country code). Apparently the reception has tried to called me, but they called an international number with Vietnamese country code. So of course they couldn't reach me and then they cancelled my booking. I received a notification from Booking.com that my booking was cancelled and had I to contact the hotel. When asked why they cancelled my booking, I got a cold answer. It was because I didn't answer the phone so they thought I wouldn't showed up, and they are scared that the room cannot be rent out. Very lazily done by the hotel staff for not being able to send a message on Booking.com when you are unable to contact the customer on mobile.

Ok hotel for money and in fairly good position to walk to shops, diners and harbour. A couple of things were disappointing including some indifferent staff ( there were some great ones as well ) a shower over bath with no screen so impossible not to flood bathroom and. ‘Balcony’ which isn’t really a balcony. Rooftop bar closed. Breakfast menu was limited but what was on offer was ok. The area is very quiet due to post Covid ? So hopefully picks up soon. Wasn’t really made to feel welcome by staff, local business owners or locals for that matter, probably wouldn’t stay again as heaps of competition in area.

The hotel exceeded my expectation. The room was very new, modern, and really comfortable. There was a small safe inside the wardrobe to keep valuable things. Location is closer to the city rather than the beach, and I prefer it that way. Breakfast was good and staffs were very friendly.