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8.3 / 10 Guest Rating

Pullman Melbourne City Centre

265 Little Bourke Street, Melbourne, au

Pullman Melbourne City Centre - main view

About the Property

Prime CBD Location
Located in the heart of Melbourne's CBD, Pullman Melbourne on Swanston offers easy access to Bourke Street Mall and its array of shops, restaurants, and cafes.

Dining Experience
Indulge in a culinary journey at Eva's Restaurant & Bar for all-day dining or savor woodfired pizzas and local beverages at Blossom Rooftop Bar, boasting stunning views of Melbourne city.

Modern Amenities
Relax in style in our spacious and contemporary guest rooms equipped with top-notch amenities such as a 55-inch TV, FOXTEL Business, Nespresso machine, GHD straightener, and BOSE wireless sound system.

Immerse yourself in the vibrant city life with attractions like Rod Laver Arena, Crown Casino, and Melbourne Convention and Exhibition Centre just a short tram or vehicle ride away. Book your stay now for an unforgettable Melbourne experience at Pullman Melbourne on Swanston.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the credit card used to make the reservation and a photo identification will be required on arrival. The name on the credit card and photo identification must match the guest's name on the booking. If guests are unable to provide the credit card and photo identification the property may refuse check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
1/7

Deluxe King Room

This newly refurbished room features an open-plan bedroom with a King bed and a separate living area, with a corner window overlooking Swanston Street. The room is fitted with a Smart TV, Nespresso coffee machine, towel warmer, mini bar and complimentary WiFi.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$245.64

$196.51

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$296.49

$237.19

Includes taxes & fees
Superior Queen Room with Two Queen Beds - Photo 1
Superior Queen Room with Two Queen Beds - Photo 2
Superior Queen Room with Two Queen Beds - Photo 3
Superior Queen Room with Two Queen Beds - Photo 4
Superior Queen Room with Two Queen Beds - Photo 5
Superior Queen Room with Two Queen Beds - Photo 6
Superior Queen Room with Two Queen Beds - Photo 7
Superior Queen Room with Two Queen Beds - Photo 8
1/8

Superior Queen Room with Two Queen Beds

This newly refurbished room has a contemporary design inspired by Melbourne. The twin room is fitted with 2 queen size beds along with other amenities. The room is fitted with 55-inch smart TVs with movie and cable channels. The room has a workstation, Bose wireless speakers, rainfall shower and tea & coffee making facilities.

36 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Two Queen Room

Non-refundable
Room Only
20% OFF$237.18

$189.74

Includes taxes & fees

Superior Two Queen Room

Non-refundable
Breakfast Included
20% OFF$288

$230.4

Includes taxes & fees
Classic Queen Room - Photo 1
Classic Queen Room - Photo 2
Classic Queen Room - Photo 3
Classic Queen Room - Photo 4
Classic Queen Room - Photo 5
Classic Queen Room - Photo 6
Classic Queen Room - Photo 7
Classic Queen Room - Photo 8
1/8

Classic Queen Room

This newly refurbished room features contemporary design inspired by Melbourne.The unit is fitted with a queen bed. The room is fitted with 55-inch smart TVs with movies, cable channels and complimentary WiFi is provided throughout the hotel.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Classic Room 1 Queen Bed, Accessible Bathroom

Non-refundable
Room Only
20% OFF$211.76

$169.41

Includes taxes & fees

Classic Room 1 Queen Bed, Accessible Bathroom

Non-refundable
Breakfast Included
20% OFF$262.59

$210.07

Includes taxes & fees
Premium Executive King Room - Photo 1
Premium Executive King Room - Photo 2
Premium Executive King Room - Photo 3
Premium Executive King Room - Photo 4
Premium Executive King Room - Photo 5
Premium Executive King Room - Photo 6
Premium Executive King Room - Photo 7
Premium Executive King Room - Photo 8
Premium Executive King Room - Photo 9
Premium Executive King Room - Photo 10
1/10

Premium Executive King Room

A spacious room offering a living area with a dining table, 65-inch Smart TV with FOXTEL and Chromecast in the living room and 55-inch in the bedroom, separate bedroom & ensuite with a free-standing bath & rainfall shower, luxe amenities, GHD straightener, Complimentary Nespresso coffee machine, BOSE sound & complimentary WIFI.

48 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Executive King Room

Non-refundable
Room Only
20% OFF$288

$230.4

Includes taxes & fees

Premium Executive King Room

Non-refundable
Breakfast Included
20% OFF$338.83

$271.06

Includes taxes & fees
Premium Deluxe King Room - Photo 1
Premium Deluxe King Room - Photo 2
Premium Deluxe King Room - Photo 3
Premium Deluxe King Room - Photo 4
Premium Deluxe King Room - Photo 5
Premium Deluxe King Room - Photo 6
Premium Deluxe King Room - Photo 7
Premium Deluxe King Room - Photo 8
1/8

Premium Deluxe King Room

This newly refurbished room features an open-plan bedroom with a king bed and separate living area with corner window overlooking Swanston Street. The room is fitted with a Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, Bose wireless speaker, GHD straightener, towel warmer, mini-bar and complimentary WiFi.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Deluxe King Room

Non-refundable
Room Only
20% OFF$262.59

$210.07

Includes taxes & fees

Premium Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$313.4

$250.72

Includes taxes & fees
Premium Deluxe King Room with Lounge Access - Photo 1
Premium Deluxe King Room with Lounge Access - Photo 2
Premium Deluxe King Room with Lounge Access - Photo 3
Premium Deluxe King Room with Lounge Access - Photo 4
Premium Deluxe King Room with Lounge Access - Photo 5
Premium Deluxe King Room with Lounge Access - Photo 6
Premium Deluxe King Room with Lounge Access - Photo 7
Premium Deluxe King Room with Lounge Access - Photo 8
Premium Deluxe King Room with Lounge Access - Photo 9
Premium Deluxe King Room with Lounge Access - Photo 10
Premium Deluxe King Room with Lounge Access - Photo 11
Premium Deluxe King Room with Lounge Access - Photo 12
1/12

Premium Deluxe King Room with Lounge Access

This newly refurbished room features an open-plan bedroom with a king bed and separate living area with corner window overlooking Swanston Street. The room is fitted with a Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, GHD straightener, towel warmer, mini-bar and complimentary WiFi. Enjoy exclusive Club Lounge access on level 15, with breakfast and early evening drinks and canapés.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Deluxe King Room With Lounge Access

Non-refundable
Room Only
20% OFF$431.97

$345.58

Includes taxes & fees

Premium Deluxe King Room With Lounge Access

Non-refundable
Breakfast Included
20% OFF$482.85

$386.28

Includes taxes & fees
Superior King Room with Lounge Access - Photo 1
Superior King Room with Lounge Access - Photo 2
Superior King Room with Lounge Access - Photo 3
Superior King Room with Lounge Access - Photo 4
Superior King Room with Lounge Access - Photo 5
Superior King Room with Lounge Access - Photo 6
Superior King Room with Lounge Access - Photo 7
Superior King Room with Lounge Access - Photo 8
Superior King Room with Lounge Access - Photo 9
Superior King Room with Lounge Access - Photo 10
Superior King Room with Lounge Access - Photo 11
Superior King Room with Lounge Access - Photo 12
Superior King Room with Lounge Access - Photo 13
1/13

Superior King Room with Lounge Access

Offering a luxurious king bed, the contemporary Superior Room is spacious and provides a 55-inch Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, rainfall shower, GHD straightener, Bose wireless speakers and complimentary WiFi. Enjoy exclusive Club Lounge access on level 15, with breakfast and early evening drinks and canapés.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior King Room With Lounge Access

Non-refundable
Room Only
20% OFF$389.68

$311.74

Includes taxes & fees

Superior King Room With Lounge Access

Non-refundable
Breakfast Included
20% OFF$440.48

$352.38

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
Superior King Room - Photo 5
Superior King Room - Photo 6
Superior King Room - Photo 7
Superior King Room - Photo 8
1/8

Superior King Room

Offering a luxurious king bed, the contemporary Superior Room is spacious and provides a 55-inch Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, GHD straightener, rainfall shower, Bose wireless speakers and complimentary WiFi.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior King Room

Non-refundable
Room Only
20% OFF$220.24

$176.19

Includes taxes & fees

Superior King Room

Non-refundable
Breakfast Included
20% OFF$271.06

$216.85

Includes taxes & fees
Superior King Room - High Floor - Photo 1
Superior King Room - High Floor - Photo 2
Superior King Room - High Floor - Photo 3
Superior King Room - High Floor - Photo 4
Superior King Room - High Floor - Photo 5
Superior King Room - High Floor - Photo 6
1/6

Superior King Room - High Floor

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior King Room - High Floor

Non-refundable
Room Only
20% OFF$245.64

$196.51

Includes taxes & fees

Superior King Room - High Floor

Non-refundable
Breakfast Included
20% OFF$296.49

$237.19

Includes taxes & fees

Guest Reviews

8.3
Excellent1337 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service8.6
Location9.1
Room Quality8.2
Amenities8.6
Value for Money8.0
Food and Beverage7.9
Overall Experience8.0

Select topics to read reviews

M
Margaret (Maggie)auAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 6, 2026

"Exceptional"

10.0

Spacious and comfortable for such a compact room

Helpful?
A
ajithlkLK
Verified booking
solo_traveller
Standard Room
Stayed in Mar 2, 2026

"It was good"

7.0

The WiFi was very slow

Helpful?
P
PriscillaauAU
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"It was okay"

6.0

Didn't have breakfast. Disappointed there was no coffee shop. I found the bed very uncomfortable. Every time I turned over my bones ached. The bed was so hard.

The bed was too hard

Helpful?
J
JohannesauAU
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Manager could not resolve issue with parking..extremely rude and unhelpful."

2.0

Location

Cramped dark dull room, with an aweful view. Depressing

Helpful?
M
MerrilynauAU
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Top location next to the Mall !!"

10.0

Rooms great !!

No hand towels

Helpful?
R
RebeccaauAU
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Perfect for the night"

9.0

Location, staff

The address was weird - two places without explanation.

Helpful?
A
AkarshauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 28, 2026

"Exceptional"

10.0
Helpful?
A
AdriannaauAU
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Very Good"

7.0

Location was great. The gym was better than expected at a standard hotel.

The bathroom was on the small side and needs renovation. Our door to the room kept getting stuck.

Helpful?
A
AnelidaauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Great location & gym, a few minor inconveniences"

8.0

Great stay! The location was excellent with everything close by and easy to access. The gym was a standout — fully equipped and much better than most hotel gyms. Despite being central, the room was very quiet and made for a comfortable stay.

A couple of things to note: the hotel required an extra nightly deposit of $100 per night due to using Apple Pay. As a returning guest this felt a bit excessive. The room also had two queen beds but only two towel hooks, which made it difficult to reuse towels as we were short of places to dry them. There were also only two glasses provided, so the room didn’t feel set up for the number of guests it was intended to accommodate.

Helpful?
J
JanxaXA
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Excellent"

8.0
Helpful?