The Dial House

Such lovely interiors and thoughtful touches! The staff were so helpful in the build up to us going and made sure our stay went smoothly.

The room was beautiful, a lovely four-poster bed and stunning wallpaper, the shower was really good. When we did see staff they were super friendly and helpful. The breakfast pasteries were fresh and very tasty

Where to start..... it felt very impersonal checking in to an evidently empty hotel with door key-pads, there was absolutely no sounds in the building and no signs of life anywhere. The next day when we returned to our room after being out all day we were very surprized to see that our bed hadn't been straingtented and we are pretty sure the only reason the bin had been emptied and our coffee cups cleaned was because we had requested an iron and ironing board so someone had had to come into our room. On day 2 and 3 again our bed wasn't straightened, the bins weren't emptied, our coffee cups weren't cleaned and we didn't get any more fresh milk. For a not inexpensive property, I expect a level of service (bed made, cups washed, bins emptied etc.) I don't expect a turn-down service or room service etc but the basics - yes! It made what could have been a really lovely stay into something a bit sad. The room was also very hot - it's an old building with no air-con so understandable; however, the fan supplied was very noisy. Breakfast is coffee/tea and pastries and there was no attempt to accommodate my gluten intolerance - I was offered fruit! It feels like they are doing the bare minimum for alot of money, this is a beautiful building and could have been so much more.

The decor and comfy bed.

We could have a fry up at the hotel but was provided with some yummy pastries to take away which we used for a snack.

Very beautiful and quiet. Staff were very helpful and rooms were a great size.

Food choice is limited for kids and breakfast was extremely limited. No hot food option