Punch House Monmouth

The hotel has a lovely location, great rooms and amazing staff

Nothing. We were made to feel welcome from the moment we arrived u ril we left

Great location. Friendly staff. Rooms very clean and comfortable.

It would’ve been nice to have an option of a continental style breakfast (fruit salad,croissants etc) as I never eat a cooked breakfast.

Really nice stay - the hotel is very central, the bed was comfy and it was lovely having a bath in the room. Food was decent and reasonably priced as well. Staff were friendly too.

I stayed for 3 nights - it would have been nice for the room to be cleaned and drinks/biscuits replenished maybe once during my stay (I could understand if I was just staying for 1-2 nights though). There’s also no parking (or e.g. visitor permits) provided, which is then an expense/logistic to factor in if you’re travelling by car.

We were delighted to find a fridge in the room. In spite of being told they did not have decaffeinated coffee, there were sachets in the room. The housekeeper had already given us more than the usual amount of supplies as we stayed more than one night, and she was happy to top them up as necessary. The bed was huge and comfortable.

Having the towel rail next to the loo was a nuisance. It looks like the planned layout was different, but there was a snag.

Location , staff, bar

Room was a little on small side

Location, room size

Ordered breakfast ahead, got text 11pm sat nite saying no breakfast as prepping for sunday lunch???

I liked the staff, and the bed was really comfy

The room felt a little small, and the bathroom a little tired.

Our room was cute and cosy, I liked the decor and colours the room was decorated in. Felt homely. Bed was very comfortable, I even took a photo of the mattress make so I could look up the brand. A good night’s sleep. Excellent central location which is why we chose to stay in the first place. Couldn’t fault the staff, they were happy and helpful.

The cleanliness of our room definitely wasn’t up to scratch. The room itself was ok but the bathroom needs some serious work. The shower wash pump was broken and just left on top of the bottle, the toilet was dirty and overall the shower just needs a really good deep clean. It’s not cleaned well at all. Dirty mirrors etc. I was in and out of the shower as quickly as I could. Mattress protector was filthy, full of stains. We had a restaurant meal, food was ok. Starters weren’t really starters in my opinion, curry was middle of the road. I’d probably choose a restaurant close by instead.