Extended Stay America Select Suites - Chicago - Rolling Meadows

The room was very cleaned but it smelled like dirty feet!!! No coffee even served for 100 dollars really!!

Very accomidating, polite staff, plenty of shopping, and good food nearby, and the rooms were spotless upon arrival.

Not enough elevators. Difficulty reaching garbage cans. The air conditioning unit was extremely noisy. I was very surprised that there were no cooking ware or eating utensils and I had to go out to buy these items. I had to buy a toaster and a coffee makerI, pots and pans etc. It was difficult getting in and out of the tub because not enough grab bars. The trees were overgrown and blocked the hotel sign which made it difficult to find the entrance. The young man that signed me in was coughing and not masked. He also was not very sympathetic when I told him that Expedia did not disclose lack of kitchen equipment and that housekeeping services were very limited. They charge you extra if you want a more frequent change of linen. It felt like they were nickel and dining you for items that should be included. The location is rather isolated and poor driveway with potholes. The room was spacious. The air conditioner noise made it difficult to hear the television. I did feel unsafe because in the middle of the night someone was going around giggling the doors knobs as if trying to get in.

Not clean. No iron box, coffee and breakfast

Pot smoking in rooms around mine was less than desirable. People hanging out in front of and on the sides of the building smoking cigarettes and blocking walkways was challenging and undesirable. Poorly lit parking lot for walking in late at night. The GFI outlet in the bathroom was out of order. I was inconvenienced for 1.5 hours of waiting for maintenance to replace it. I have stayed in Extended stay hotels in the past, this one will be last on my list in the future, which is too bad as you are very close to my place of business that I travel to quarterly for a week each time. Finding out when I arrived that there were NO kitchen utensils, pots and pans was not what I expected. Being there for a week I expected to be able to eat and cook in the room as I have done in other Extend Dtay properties; kind of defeats the purpose of "extended stay" purpose. That info should be more prominent on your website. I made it through the week as I could not find another local hotel to move to but was glad when the week was over. The one thing I will give props to is the two employees that I encountered almost daily throughout my stay. They were very nice and tried to accommodate me as best as they could with what they had to work with. Thank you!

The room and bathroom were clean, and the bed was comfortable.

Guests staying less than 7 days were mandated to take out their room trash or be charged a fee. Pots, pans, or cutleries were unavailable in rooms; guests were offered to buy them from the front desk or drive to Walmart.

I was looking for a nice, quiet, restful 10-day stay and that is exactly what I got!! The room was clean but worn. Everything worked. However, the bathroom sink did plug up over the weekend and they had maintenance take care of it right-a-way. The cable channel selection was quite limited, but then I don't watch much TV. I used the internet quite a bit, which was more than adequate for routine office tasks. Everyone at the front desk was very friendly and helpful, especially with the receiving and holding of my four Amazon deliveries. I love to walk and there is a safe walking path. Walmart, Starbucks and several restaurants are within easy walking distance of the hotel. The Pace 208 bus stops near Walmart and right in front of the hotel. The only negative I experienced is this: I've had quite a few long-term stays at Extended Stay America all over the US, during the last 10 - 15 years, including PA, IL and WI. Every other Extended Stay America had a Grab & Go Breakfast. So, needless to say, I was looking forward to my coffee, Otis Spunkmeyer Chocolate Chip Muffin, oatmeal, etc, in the morning. Unfortunately, this particular hotel stopped serving the Grab & Go Breakfast and that fact should have been made clear in the advertising.

The property was clean, quiet, and the staff was very friendly.

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