Extended Stay America Select Suites - Chicago - Rolling Meadows

Overnight black front desk operator giving attitude and not allowing me to check in. I had to call corporate. It was a mess.

Bad

Everything was comfortable, staff was polite. thank you.

The bed cover was not warm.

Great rates. Great location for my business trip.

No breakfast or morning coffee was disappointing, and take out your own trash was a joke !

The staff is extremely helpful and the rates are good for the area that it's located in. The two who handle the front desk: Shelly & Edna are more than helpful. They are willing to work with you AS LONG as you aren't a **** or a delinquent visitor. Be kind to the staff and the other residents. If you are a **** or a delinquent person you are better off staying away from here cause the people here will make sure you are out like that if you over-step your boundaries or continuously cause problems for everyone else. Rooms are clean and getting back after a long day is very relaxing.

Unable to see the sign for the property until we were driving by on a barrier divided 2 lane highway. You must turn in on Golf Tower driveway and find your way through the bushes to the hotel parking lot, and that route is not lighted at night, making it very difficult.