HomeTowne Studios by Red Roof Spartanburg - Asheville Highway

Floor and some other parts were dirty when i got the room, so i start cleaning everything myself. I stay a few week while was waiting on my new property, at the end of my stay i paid for 4 more days but stay just one night because i got the keys of my new place. When i inform of my early check out i ask for if there was a refund for the remaining days but they say hey dont do refunds.

The office personnel told me that these units are used to house shoplifters awaiting trial. There are kids running through the parking lot in small herds, making it unsafe to drive. The mattress is perhaps the lowest quality mattress I’ve ever felt. I wouldn’t recommend this place to anyone. If I wasn’t armed I’d probably leave.

I called at 11 am and spoke to a staff. I asked her if it was possible to check in early and pay extra. I was told to wait till 12 and she would know. I called while on the road at twelve and a male answersed the phone. I told him what i was told. He informed my bluntly that check in was at 4 pm and no one told me any different. I told him that the female i talked to said she would let me know. He said there is only two people at the desk and absolutely no one told me that. I informed him i could show him the time i called when i got there and he said he didmt need to see that and if i couldnt make checkin at four i could cancel. I then said i may do that and he informed me that he had already did it and without allowing me time to respond he hung up. I then called the Best Western next door and they said to come on in. 75 yrs old, retired army and never have experienced such an attitude.

The property was dirty. The room was falling apart. The microwave was broke 1 of the stove burners was out the cabinets were falling off the hinges. The tub had a running facets would not turn off the dresser bottom drawer would not close. Loud music all day and night and people were just loud and not thinking about anyone else trying to sleep

They locked me out the first day cause my first key card didn’t work and so I had to leave and pay for a extra uber

Lots of partying and drug dealing in the parking lot. Stray cats everywhere.Felt very unsafe. DO NOT RECOMMEND

the bed was all broke down the door was falling off cabinet it was a dump

Do Not Stay Here....especially if you have an entire family looking for a room to rent! I wish that I could get a refund for my 1 night stay! From the time my Lyft pulled up on the Red Roof Inn parking lot, I knew that I'd made a BIG mistake! There were people (tenants/ renters) on each level playing music and just hanging out! Everyone kept to themselves though. The lady at the front desk was friendly. My reservation was ready upon arriving and I got my keycards rather quickly too. My room was clean, but it was very outdated and the kitchen doors were falling off and the kitchen area was rusted out! The mattress on the bed was saggy, the pillowcases were dingy, and the sheets & thin shabby comforter were dingy too! I laid the large clean towels from the bathroom on top of the comforter and I slept on them for the night! The air conditioner got cold and the water in the shower was hot! I didnt use the microwave, stove, or the refrigerator, but they all worked. I will not stay here again!