Howard Johnson by Wyndham Phoenix Airport/Downtown Area

Where to start, First the air was off when my brother got in, took 24 hours to get the room cool so the first night it was sweltering. We asked for a room on the 1st floor and was told 2nd floor was better and couldnt accommodate us even tho we both had trouble doing steps. Then the first night the homeless were emptying trash bags and seperating recycables to cash in, in the parking lot. The rooms tv controller wouldnt work so we couldnt watch tv and the worlds worst choices of stations so it didnt matter. Went to hang clothes but there was no hangers and it lacked a dresser but had maybe two drawers under the television. There was no alarm clock in the room so if you programmed the microwave then you had a clock. There was dust and dirt and items on top of the shelf over the hangers. The sink comes out so far its difficult to get to the shower to start the water unless you are in it and like either hot or cold water hitting you before you can adjust. We stayed 7 days and housekeeping which states they come every 3 days, never came wven after complaining directly to the front office and to the housekeeping women. We got one bar of soap, one bottle of shampoo and one towel when we went to the office. Every evening a car alarm went off almost all night long, homeless came on and off the property frequently and sat off on the corners mostly. People in 119 had a domestic the second night screaming and fighting for an extended period of time. Tried to call the office but the phone didnt work. When we went to get ice its in the office along with items to buy and the free continental breakfast. We went twice and there was only coffee. When i went for ice and soda, the woman behind the counter had to turn some switch on to the ice machine and made my purchase the entire time arguing in hindu on the phone. Location is wonderful to the airport. If you want a no frills place for the night, with a no care from management hotel. Beds were firm and came with 3 pillows and a decorative longer one. No comforter just sheets and a very thin blanket. Bathroom had two wash clothes, one large towel and two smaller. You also got travel size shampoo, moisterizer and soap.

It stink like cigarettes there ppl prostituing and selling drugs

Easy check in. Low deposit. Clean. Amenities in office.

It was nothing like the pictures showed. The sheets were dirty. The pools are empty and people were in and out of all the rooms all night. It was not a suite at all. There was spilled beer in the refrigerator which was the first thing we saw when putting juice in the fridge for our little one. We thought there was a kiddie pool but not one pool had water in it. This is the very last time I will ever trust Expedia. And when we did not want to stay another night they said we couldn't get a refund because it was through a 3rd party. Expedia just had people that got can't understand or recordings to talk to.

Our overall stay was good but the receptionist was rude. She needs to be retrained on her customer service skills. Her attitude was uncalled for. She was lucky I didn't jump over that counter and kick her arse!

The building looked half done. Cracks everywhere. The locks wouldn’t actually lock. My door wouldn’t fully shut so I had to blockade it.

We stayed at this hotel one night to be close to the airport. Terrible, Terrible stay! I will never book here again. We arrived at the room around 11pm, and upon entering the room, it was a sauna inside. The air was going, and we just hoped it would cool off the room soon. It didn't, and we could barely sleep in such hot conditions. The best we could do for ourselves, as we were exhausted, was to pull the mattress down and try and sleep by the ac unit. It let off such little air though, it was still really uncomfortably hot. We will never stay at this place again.

Nothing, There isn't anything good I can say about my stay.

The room was Hot because the A/C didn't fully work, the water was brown, there was a half-inch gap in the door, and bugs were coming in.

The stay was a debacle of poor cleanliness, stained towles, unkept room, poor working AC and no hot water. The last room that was next to all the building clutter.