Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Staff was nice, the parking lot was a little sketchy with limited parking. The beds were very rough and uncomfortable. We were also able to hear everything going on outside even though we were on the second floor. Would not recommend to anyone.

Location

Dirty walls and floor. Roaches. Not a good place at all

Horrible customer service. The counter guy told me I could cancel one night on the phone, but on check-in, he said no and charged me for both nights. The building, elevator, hallways, room, everything was dirty and in terrible condition. It smelled of mildew and urine, there were cockroaches in the room, the air conditioning and TV didn't work, and they had no choice but to refund our money. It was a terrible experience, being my first time visiting Tennessee.

Your room was disgusting. Disgusting what else do I need to say?

It is not the fanciest hotel but it’s definitely the most affordable and very comfortable for the price you pay. They keep it very clean and I have never had an issue. What I love the most is their security system. You may only have a card to enter through the doors and they also have free parking! I have stayed with numerous times and I also leave satisfied.

There were scratches on the floor from another person, a c did not work properly, people hanging outside of the hotel, room smelt of mold and mildew, no freezer in the refrigerator, poop stains on the door in the bathroom, poop stains on the shower curtain, toilet paper holder coming out of the wall, lots of problems.

Everything was sticky

Bed sucked, not best location

The bed was very comfortable.

The location. There were people standing on the corner across the street all night long.